Aurora Resort & Spa

“Favorite escape”

Aurora Resort has become our favorite escape—we're regular guests, and every time we go, we discover something new and beautiful. The cozy rooms with lake views, the fresh mountain air, and the peaceful nature always recharge us. My kids had a cough before we arrived, and it cleared up completely—t… lisää

Aurora Resort has become our favorite escape—we're regular guests, and every time we go, we discover something new and beautiful. The cozy rooms with lake views, the fresh mountain air, and the peaceful nature always recharge us. My kids had a cough before we arrived, and it cleared up completely—there’s something truly healing in the air here. The food is always incredible, made with homegrown veggies and local meat. We've never been disappointed—only more in love with the place each time.

vähemmän

“Marvellous hotel, but need some improvements!”

It was a very nice stay at this hotel, immersed in the midst of greenery and forests. Marvellous nature and marvellous ambience. Every little detail was well thought out. Clean and cosy, we liked every piece of it! But, we had the bad luck to stay at 412 room, where the bathroom was full of dead fl… lisää

It was a very nice stay at this hotel, immersed in the midst of greenery and forests. Marvellous nature and marvellous ambience. Every little detail was well thought out. Clean and cosy, we liked every piece of it! But, we had the bad luck to stay at 412 room, where the bathroom was full of dead flies. Every 5 minutes the sink, the shower and everything was covered with dead flies, ants, etc. I hope someone read this review and take actions, because it was not acceptable.

vähemmän

“Disappointed.”

For the past 7 years I've been going to Aurora 3-4 times a year when I come from the States. Prices don't concern me, but when you charge USA price for shrimp and the shrimp is tiny and overcooked, that's unacceptable. I went to pay and my credit card got declined, I have no limit on my card. I ask… lisää

For the past 7 years I've been going to Aurora 3-4 times a year when I come from the States. Prices don't concern me, but when you charge USA price for shrimp and the shrimp is tiny and overcooked, that's unacceptable. I went to pay and my credit card got declined, I have no limit on my card. I asked him to run it again, so he got another terminal and got declined again. For curiosity I gave him my USA debit card and got accepted. My credit card was not accepted at Aurora I guess that is last time I visit Aurora.

vähemmän

“The top-notch experience we had years ago is no longer here. Disappointed and definitely not worth 5 stars”

The restaurant staff seemed inexperienced, and you’re left wondering how they ended up working at Aurora. The SPA was not working, and we were not informed about this before our arrival. The room had a broken fridge, no phone to call reception, and no air conditioning. Breakfast was limited and no… lisää

The restaurant staff seemed inexperienced, and you’re left wondering how they ended up working at Aurora. The SPA was not working, and we were not informed about this before our arrival. The room had a broken fridge, no phone to call reception, and no air conditioning. Breakfast was limited and not great — again, more like what you’d expect from a 3-star hotel. No free water in the room, and the toilets were of low quality. Yes, the nature around is amazing, and there were a few staff members (especially at reception) who made an effort. But still — not worth the cost. They charge like a 5-star hotel but deliver a 3-star experience.

vähemmän