Tiara Labuan Hotel

“A hotel that DELIVERS IN EVERY WAY”

“A hotel that delivers in every way” My fiance & I stayed at Tiara for a total of 3.5 months and sure that might seem like a long time but the entire staff made it feel more like HOME. A shout out to the three staff members that I was around the most were HIMA, Angela & Eugene. Hima pretty much… lisää

“A hotel that delivers in every way” My fiance & I stayed at Tiara for a total of 3.5 months and sure that might seem like a long time but the entire staff made it feel more like HOME. A shout out to the three staff members that I was around the most were HIMA, Angela & Eugene. Hima pretty much runs the show at THE blue bayou lounge bar & she does it extremely well. she is truly the sweetest hard working human you’ll ever meet. Funny, energetic, pays attention to detail, engages with her customers, speaks great English. She is one a kind, a real dear heart. If you ever meet Hima be sure to order the cocktail the HIMA THEMA!!!! Angela is the front office manager. She was our GO TO for anything we needed in Labuan, from aspirin to a personal trainer to a measuring tape & securing a parking spot in the garage during busy times, this woman wears the pants at that office & she gets the job done & always with the friendliest demeanor. I could count on her to help with anything and we also had some very nice conversations which was lovely as I was so far away from home. Eugene, also one of the managers at Tiara was also very kind & pleasant. He always suggested new things for us to try on the menu & even joined us for a few games of pool now & again. A great guy all around. Always wished us a good evening or have fun (if we were headed out for the evening) or enjoy your meal. His ability to create a welcoming and efficient environment is truly remarkable. Every single staff member greeted us with a smile & genuine attention. From the kitchen staff to the cleaners to the shuttle drivers, & Kenneth the Gardner (who does an impeccable job), they’re all truly wonderful!! The views from suites in the upper floors are stunning, the grounds are very lush & beautiful, and trust me when I say once you see the KOI FISH pond, you’ll fall in love with this place even more & you’ll be feeding the fish daily like I did. There’s also a couple turtles to see if you can spot them:) We stayed in three different suites over our stay. The rooms are large and open so you don’t feel cramped. We also had washing machine and drying rack, You can make it a home away from home for extended stays. Some of the rooms have been more refreshed than others. Be prepared that some aspects of facilities are a bit past their prime. However still lovely.. :) The grounds and the rooms are great but the staff is what really makes this place stand out. Please visit the Tiara. It represents the very best of Labuan!

vähemmän

“Super stay in a lovely hotel”

What a lovely place to spend 3 nights in , our room was beautiful , very clean and comfortable . The hotel is really nice throughout and surrounded by a tropical garden . The food was very good , breakfast was a bit restricted for non- Muslim guests as it was Ramadan but we were well provided for .… lisää

What a lovely place to spend 3 nights in , our room was beautiful , very clean and comfortable . The hotel is really nice throughout and surrounded by a tropical garden . The food was very good , breakfast was a bit restricted for non- Muslim guests as it was Ramadan but we were well provided for . We enjoyed everything about this hotel and thought it was excellent value both for the accommodation and restaurants and bars where the prices were very reasonable for this standard of hotel . The hotel has a free shuttle to the town of Victoria , we also got the hotel to call a Grab car to go around the island a bit , these are very reasonably priced and almost wherever you go the staff will call for the next one , it made getting around much easier than we expected . We came by Ferry from Brunei to Victoria , Labuan , the biggest problem here is finding the information as to Ferry schedules as they only publish them for a two week period , you can book online from Labuan to Serasa port Brunei but not when leaving Brunei so we just turned hoping there would be a ferry (there was) . It would be good if the Labuan Tourist authorities improved this lack of information as it must prevent some potential guests from travelling . Great staff throughout and a particular thanks to the lovely young lady receptionist who was so helpful .

vähemmän

“Warm gesture”

Even the room need upgrade but the service is genuine and wifi is consistent compare to last year which really help my kids study. The staff never fail of being friendly toward all they guest which really feel comfortable to talk with them. This is we looking for doesn't matter the room condition b… lisää

Even the room need upgrade but the service is genuine and wifi is consistent compare to last year which really help my kids study. The staff never fail of being friendly toward all they guest which really feel comfortable to talk with them. This is we looking for doesn't matter the room condition but staff are to pleased you. Breakfast various choice even not many but it full your tummy special my kids...they provide shuttle to town o...don't forget to request as every one hours so shuttle will be there for you. Thank you all staff with you home hospitality also toward Ms Angela also her team for warm gesture right from the door...looking forward to you all again, we really enjoy our stay.

vähemmän

“Home away from home”

First off, what a great experience this was. Booked the One-bedroom Suite for a total of 10 nights, and it was worth it. Breakfast was superb for a 5-star resort. Roseh from the all day dining restaurant was helpful, as well as the other staff who made sure that i get my omelettes every morning wi… lisää

First off, what a great experience this was. Booked the One-bedroom Suite for a total of 10 nights, and it was worth it. Breakfast was superb for a 5-star resort. Roseh from the all day dining restaurant was helpful, as well as the other staff who made sure that i get my omelettes every morning without having to ask. Coffee is a must try every morning. And the scones, fabulous. Went to the Cheers Pub almost every night except Wednesday if im not mistaken, cuz it's closed. Lovely atmosphere at the pub, brings back old memories of a certain distinct sitcom about friends in a pub. DJ was awesome, playing songs from the 90s and 00s. Bartender/waiter Ridhwan and Jackson are awesome too, always catering to guest's needs. But the best part, was the karaoke. Was really great to wind down every evening with some after conducting business meetings outside. Room is amazing. Huge, with a separating bedroom and living room. You can also cook up something in the kitchen by requesting utensils from housekeeping. Views from the 4th floor is just spectacular. Housekeeper Dayang was very meticulous and passionate in what she does, making sure guests feel so much at home and welcomed by ensuring everything is in perfect order. Check-in was also smooth, and beautiful koi ponds abound as I started to head to my room, being ushered by the bellman. The environment is lush, shrubs and greenery were abundant. There were also daily transfers to/fro main town every hour, which made it even more convenient to head outside for tours and sightseeing. Special shoutout to Angela from Sales/Front Office and the charming General Manager himself, Eugene. These people made sure our stay was smooth without a hitch, and also introduced us to the resort in such a fine way which made us feel like home. We also do enjoy our pool game session by the Blue Bayou Bar with the GM! Will definitely return here again in the mere future. Experience in Labuan was made fruitful and pleasant with Tiara Labuan Hotel.

vähemmän