Lotus Desaru Beach Resort

“Good place for weekend getaway”

Stayed at Lotus Desaru Beach Resort for three nights. We chose 2 bedroom suite since which was very spacious for our family of four. The resort is very big and has huge number of activities. We tried archery, mini golf and para sailing. There is a small water park also which is free. Apart from tha… lisää

Stayed at Lotus Desaru Beach Resort for three nights. We chose 2 bedroom suite since which was very spacious for our family of four. The resort is very big and has huge number of activities. We tried archery, mini golf and para sailing. There is a small water park also which is free. Apart from that they have two more pools also. The gaming arcade is also pretty decent with lot of claw machines. They have a private beach and the breakfast is served at the beach restaurant. Over the weekend when their occupancy is more than 80%, they also set up a fun fair with lots of games in the evening time. The shop in the resort is open till 11 pm and has everything like snacks, drinks, ice creams, toiletries, basic swim suits, inflatables, sand toys. There is also a Starbucks in the lobby where you can grab some muffins or cakes with coffee. India food is also available in one of its restaurants. Grab is easily available till late night and we used it on all the three nights there. The only problem is their kitchen closes at around 10pm and you cannot order a room service also post that. It happened with us one night but then we ordered from Dominos which was easily delivered to us in our room.

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“Beware of a rugged experience”

Chose the resort for the facilities which seemed great for an all-in experience. BUT a lot of the facilities were very run down and sad eg. The funfair area and kids club - if you’re going to charge 10RM for a kids club at least make it good! Rooms were also a disappointment - WiFi didn’t work at f… lisää

Chose the resort for the facilities which seemed great for an all-in experience. BUT a lot of the facilities were very run down and sad eg. The funfair area and kids club - if you’re going to charge 10RM for a kids club at least make it good! Rooms were also a disappointment - WiFi didn’t work at first and had to call for help but room phone didn’t work either so I had to fix that first before I could call! Even after we were able to log on, it was annoying to have to log in EVERY single time we reconnected. Rooms too primitive, no USB plugs at all, water heater system very outdated and they should have said at CI about a water heater switch, labeling inside the room was not clear! Didn’t know till we reported water was cold. Also in the second bathroom with standing shower, there was a huge (drainage?) hole that caused the entire outer area to flood when showering - whose bright idea was that?? There isn’t even any drainage hole outside anyway, why not plug the hole or tilt the floor inwards if the idea is to be able to wash from outside to inside! Ridiculous design. Ants EVERYWHERE even if we washed the cups and plate we would come back to find ants swarming. Door closer needs adjusting, never closed by itself and thankfully there is an alarm to alert but it was annoying that it kept going off. Also very little amenities provided - only bath towels and floor mats, nothing else! Only saving grace was that the towels were clean and white and thick. Also was not able to submit the hotel feedback form hence posting here. Fails on many fronts.

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