Cinta Sayang Resort

“Poor services and basic facilities”

Very disappointing stay at Cinta Sayang Resort. The apartment was spacious and clean, but only one trash bin and no tissue provided. Cups were available, but no plates or cutlery — very inconvenient. Bathroom door was broken, curtain torn. Only one sachet of coffee and two teabags for five people.… lisää

Very disappointing stay at Cinta Sayang Resort. The apartment was spacious and clean, but only one trash bin and no tissue provided. Cups were available, but no plates or cutlery — very inconvenient. Bathroom door was broken, curtain torn. Only one sachet of coffee and two teabags for five people. I asked for more at the front desk, staff was unfriendly and reluctant. They promised housekeeping would deliver, but nothing came even until check-out. I complained, but no apology given. Breakfast was average. For the price, the service and amenities were way below expectations. Will not return.

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“We tolerate becausw we are so tirwd fromthe journey.”

There are not many hotels in Sungai Petani,after searching online we weretorn in between few hotels and decide to stay in this resort. We stayed one night in Deluxe twin room 891 with balcony for RM212 inclusive breakfast. The check in was fast and the reception was friendly. Since we arrive late … lisää

There are not many hotels in Sungai Petani,after searching online we weretorn in between few hotels and decide to stay in this resort. We stayed one night in Deluxe twin room 891 with balcony for RM212 inclusive breakfast. The check in was fast and the reception was friendly. Since we arrive late at night they offer us a late check out. We were so tired and we just want to rest. Upon arriving to our room sadly the room was dirty and there is hair on the bed, The toilet was a dirty I was sceptical to use the bathtub the shower curtain was dirty and even worse there is a hand soap sticking on the wall. The coffee cabinet was absolutely disgusting and dirty dust is everywhere I even can write my name on it. The curtains was unhooked and there is hole on it. There is lizard poop on the table and floor near the curtains. The bed was okay comfortable just there is hair on it. The plug to charge my phone was so far on the other side of the wall so i need to move the bed and the side table closer to the wall and there is dirt under the bed when we move the bed. The air condition in the room working well.. Breakfast spread was okay but the view is beautiful makes u feel like u want ro run across the fields.The coffee is too strong, didn’t provide milk at the coffee and tea station only sugar and creamer so I took the milk from the cereal place. No amount of milk can dilute the thick strong coffee. We went back to the room and check out immediately after breakfast and went to the nearest starbucks to get our coffee fix!

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