Parkroyal Collection Kuala Lumpur

“Home away from home”

Parkroyal collection has been our go-to hotel in KL for the past many years. I'd like to specially commend Chef Khezir for his exceptional hospitality. Being a regular guest at the hotel, one of the favourite breakfast items that I always order would be Chef Khezir's roti canai. Not only does he... lisää

Parkroyal collection has been our go-to hotel in KL for the past many years. I'd like to specially commend Chef Khezir for his exceptional hospitality. Being a regular guest at the hotel, one of the favourite breakfast items that I always order would be Chef Khezir's roti canai. Not only does he make exceptionally delicious roti canais (probably the best in KL), he makes it a point to put in special effort to remember our preferences. When he sees us, without us having to say anything, he will say "usual order sir?". That's personal touch. My colleagues and I have been staying at this hotel for more than 100 nights combined. Such personal touches by staff like Chef Khezir is one of the reasons why we enjoy staying here and not at the other abundance of hotels in this area. It's like home away from home.

vähemmän

“2024 stay....”

This stay is good, the Club staffs are friendly and helpful. Thanks for Mr Frank. Good location. The evening cocktail food can be better, so do the breakfast food. Hope next time stay in will be better as even the room design a bit plain, but the big TV is the plus.

“Bathroom too small and smelly. Only one Tiny rubbish bin in the room”

The bath room is too small! and smelly. I've complaint about the smell in the bathroom, although the technician came, but still not fixed. And the shower area is too narrow and small, and there's no door for that area, it makes the floor in the bathroom very wet. There's only one tiny rubbish ... lisää

The bath room is too small! and smelly. I've complaint about the smell in the bathroom, although the technician came, but still not fixed. And the shower area is too narrow and small, and there's no door for that area, it makes the floor in the bathroom very wet. There's only one tiny rubbish bin in the room, and located in the bathroom. That result we can only leave rubbish on the desk of the room. And making it very messy. The lounge seat in breakfast dining room is very dirty. It should be reupholstered. The best point of this hotel is it's location. That's my feedback of living in Park Royal Collection KL. I wish someone can really read it.

vähemmän

“Bad experience in 5 stars hotel”

1. Noisy 2. Room not clean well such in table and sofa 3. Towel do not change but fold again also the foot towel put on the toilet without fold. 4. Water from tap to drink is smell even boil but still 5. Food, everyday are same 6. Staff is not polite much as 5 stars hotel if compare with others 3... lisää

1. Noisy 2. Room not clean well such in table and sofa 3. Towel do not change but fold again also the foot towel put on the toilet without fold. 4. Water from tap to drink is smell even boil but still 5. Food, everyday are same 6. Staff is not polite much as 5 stars hotel if compare with others 3-4 stars hotel in KL ever stayed.

vähemmän