Hotel Seri Malaysia Melaka

“Not too bad but not good either”

This hotel has so much potential but its run down & not well managed. The people working here are nice though. I hope they can refurbish & do something about their tv channels (not really viewable). Foods are not bad. Please remove all the crack plates, it looks sad

“Quiet & Peaceful”

Seri Malaysia (government incentive) hotels is a franchise of affordable family hotel that gives value of money. The one in Ayer Keroh Melaka is meant for the touristy Ayer Keroh area with surrounding tourist attractions. Now that Ayer Keroh’s novelty is lacking from its heydays (its been 3 decades… lisää

Seri Malaysia (government incentive) hotels is a franchise of affordable family hotel that gives value of money. The one in Ayer Keroh Melaka is meant for the touristy Ayer Keroh area with surrounding tourist attractions. Now that Ayer Keroh’s novelty is lacking from its heydays (its been 3 decades), the area lacks visitors. Seri Malaysia could do with a complete makeover as it is well located and has large grounds and good traditional architecture. But here lies the dilemma, franchisee cannot afford the huge refurb cost so it remains as it is. Some rooms have been refurbished with carpet and drapes changed but the old fixtures are still there that takes back to its glory 30 years back. Common (not in room) ironing facilities and self service laundry machines. Service is lacklustre (the staff do try to do their best, mind you) maybe due to low morale because of sparse occupants. Food is so so. With tourism struggling, there are many hotels that offer low rates to survive. It is the buyers market. Seri Malaysia may not be able to offer any lower rates but they can attract with better quality service and restaurant, perhaps with bundled tourist products and meeting package.

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“In need of refurbishment”

What started in the late 90’s as a good value affordable hotel for the average citizen has somehow not gained traction and continues to deteriorate as facilities upkeep becomes a surmounting challenge. Heres the poser: with other new hotels built, prices have to be competitive to get occupancy ye… lisää

What started in the late 90’s as a good value affordable hotel for the average citizen has somehow not gained traction and continues to deteriorate as facilities upkeep becomes a surmounting challenge. Heres the poser: with other new hotels built, prices have to be competitive to get occupancy yet the income is barely enough for refurbishment. So they continue operating with minimal upkeep of ageing installations just to barely keep going. How to improve? Everything has passed its prime and has seen better days. The tired furniture, the noisy and mouldy aircond, the cafe with limited menu. The only thing they can do is to keep the place clean and replace when it becomes unbearable. Friendly and helpful staff though (pity they have to take the brunt of dissatisfied guests on behalf of puzzled management that cant get the message across to the HQ). The place is close to attractions in Ayer Keroh but journey to Melaka city centre easily takes 20 minutes. I wish the franchise well in waiting for the white knight.

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