Lexis Hibiscus Port Dickson

“Calming and relaxing”

Location The location is very strategic, very near to Dataran Teluk Kemang and not far from the Port Dickson toll. It’s also close to several shoplot and nearby viral restaurants which made everything very convenient. Atmosphere The atmosphere was peaceful and calming. I especially loved the smell… lisää

Location The location is very strategic, very near to Dataran Teluk Kemang and not far from the Port Dickson toll. It’s also close to several shoplot and nearby viral restaurants which made everything very convenient. Atmosphere The atmosphere was peaceful and calming. I especially loved the smell in the lobby, it gave a very welcoming and relaxing vibe. Rooms The room was very clean. Although the water in my private pool was a little cloudy, it still looked clean overall. I was also impressed that there was no sand at all inside the room even though many guests were coming back from the beach. Cleanliness Super clean! The room smelled really nice and everything felt well-maintained. Noise The noise insulation was surprisingly good. During my night walks, I could hear loud TV sounds from other rooms while outside but once I entered my room, I couldn’t hear anything from the neighbouring rooms at all. Service The services were quite fast overall. The buggy service was especially efficient in the morning, even when many guests were heading for breakfast at the same time. Afternoon service was also quick. Only at night did it become slightly slower, probably because only one buggy service was operating due to staff shortages. Amenities All the amenities were great and made us feel very welcomed. The beverages, snacks, toiletries and towels provided were more than enough. The hairdryer worked really well and dried my hair quickly. Even the steam iron was in good condition and worked perfectly. Breakfast Buffet The breakfast buffet at Roselle Cafe was good. I loved the hot stations especially the dumplings, omelette station, roti paratha and noodles section. There were also plenty of fruits and salad options available. They catered well for everyone with vegan, vegetarian, chicken and meat options. I also liked the variety of cold drinks provided although I do wish there were more choices for hot drinks. Currently, they only offered coffee and tea. It would be nice if they could add hot chocolate or even local-style “Kopi kampung” for a more Malaysian touch similar to a hotel I visited in Langkawi that served locally sourced Kopi kampung. I noticed some guests complained that the food selection was “too Malaysian,” but personally, I think it’s a beautiful way to showcase our local culture to tourists. However, I do hope the hotel can consider adding more food variety especially since the buffet walk-in price is quite expensive. I’ve visited other hotels with a wider food selection at a more affordable rate. Price Overall, the prices were quite expensive. It’s understandable for guests who enjoy luxury and leisure experiences but I do think the management could consider more affordable pricing for Malaysians. For example, activities like water sports, batik painting and other attractions felt a bit pricey. Maybe special rates for Malaysian citizens or more affordable buffet prices could be considered. Staff Most of the staff were very friendly, polite, and welcoming. However, there were a few who seemed a little unfriendly, sometimes when I smiled at them, they would just walk past without smiling back. That said, I would especially like to compliment one trainee staff member at Roselle Cafe named Husna. She was incredibly helpful and always smiling. She noticed that my mom and I were carrying tumblers and she kindly offered to refill them for us. Even during breakfast the next day, she already remembered us and knew exactly what to do. Big applause for Husna! She truly made our experience more memorable!

vähemmän

“Good Customer Service”

Great experience. The staff, especially Mr. Suresh (Room SVC) was very hospitable.

“Nice stay at Lexis Hibiscus Port Dickson”

On the whole, we were satisfied with the service of the hotel. Special mention for the waiter of Umi Restaurant, Mr Nafeez and the Umi team.