Rainbow Paradise Beach Resort

“pool not clean as many outsiders using the pool”

as usual, whenever im in penang, i would book this hotel..great location, nice big rooms..but same problem as the last trip i came..Many outsiders(not stayin in the hotel) are using the pool..they park in lower lobby and straight to the pool, jumping in with their baju kurungs, jeans..not clean at … lisää

as usual, whenever im in penang, i would book this hotel..great location, nice big rooms..but same problem as the last trip i came..Many outsiders(not stayin in the hotel) are using the pool..they park in lower lobby and straight to the pool, jumping in with their baju kurungs, jeans..not clean at all..hotel should have a staff at the pool to monitor this (so obvious when u see people jumping in with jeans)..maybe a parking attendant as well to make sure outsiders are only going to visit the laguna bar..

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“Comfortable Stay with Stunning Ocean View – Minor Improvements Needed”

As a hotelier, I always appreciate thoughtful hospitality and well-considered guest experiences. During my recent stay from 3rd to 5th May 2025 in Room 1516, I found the accommodation generally pleasant and comfortable. The keyless entry system was convenient, and although the room had a slightly d… lisää

As a hotelier, I always appreciate thoughtful hospitality and well-considered guest experiences. During my recent stay from 3rd to 5th May 2025 in Room 1516, I found the accommodation generally pleasant and comfortable. The keyless entry system was convenient, and although the room had a slightly dated design, it was spacious and well-suited for four guests. A highlight of the stay was the stunning ocean view, best enjoyed during sunrise from the extended balcony that connects the living area, master bedroom, and second bedroom. The room was well-equipped with three air-conditioning units—one in the living room and one in each bedroom—ensuring a consistently cool and comfortable temperature. The master bedroom featured a queen bed, while the second bedroom came with two single beds, which worked well for a family or small group. An iron and ironing board were also provided, which added to the overall convenience of the stay. It is worth noting that the booking was arranged through a third party, not directly with the hotel. As such, a security deposit of RM300 per room was required upon check-in. This deposit was collected via bank transfer and was refunded within 1–2 working days after checkout, which was handled efficiently and professionally. The hotel provides on-site parking, though it is chargeable at an hourly rate, capped at RM20 per day. Guests should also be aware that there is no lift access from the parking area; you’ll need to walk to the lobby to access the elevators. The property offers direct access to the beach, which is a major plus, and there are restaurants located downstairs. One of them featured a live band during our weekend stay, although it’s unclear whether this entertainment is available on weekdays as well. That said, there were a few areas for improvement. The toilet in the main bathroom auto-flushed every 30 seconds, which could be disruptive at night. The room was quite a distance from the lift, which may be inconvenient for elderly guests. There was only one main switch for the water heaters and one switch for all the living room lights, which limited control. Additionally, the room had only one international plug point, which was slightly loose—bringing an extension plug is highly recommended for groups. Overall, it was a pleasant and memorable stay, enhanced by the scenic views and convenient beach access. With some adjustments in accessibility and facilities, this accommodation could offer an even better guest experience.

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