Bintang Collectionz Hotel

“Stay to vacay”

Nice 😁 hotel small good at loby Staff very helpful

“Very convenient”

We stayed in two king rooms for four nights. The receptionists, security personnel and staff were all very helpful and friendly. The rooms were decent and comfortable with enough space for two adults and one child. The location was excellent with many restaurants nearby, a 24/7 convenience store an… lisää

We stayed in two king rooms for four nights. The receptionists, security personnel and staff were all very helpful and friendly. The rooms were decent and comfortable with enough space for two adults and one child. The location was excellent with many restaurants nearby, a 24/7 convenience store and only a two-minute walk to Damascus. The only downside was the bathroom: the toilet door had no lock and in our room, it could not be completely close completely.

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“Modern Hotel with Major Noise and Housekeeping Issues”

I stayed at Bintang Collectionz Hotel from 3–9 May for a business trip. The hotel is quite new, aesthetically nice, and the room was spacious. Shower pressure and hot water were also good, and the check-in staff were friendly. However, there were several issues during my stay. The first two rooms … lisää

I stayed at Bintang Collectionz Hotel from 3–9 May for a business trip. The hotel is quite new, aesthetically nice, and the room was spacious. Shower pressure and hot water were also good, and the check-in staff were friendly. However, there were several issues during my stay. The first two rooms I received had stained bed linens. I also noticed my room was entered despite having the “Do Not Disturb” sign turned on. Housekeeping was inconsistent as well — bed linens were not changed after multiple nights, and a used floor mat appeared to be reused. After requesting housekeeping via WhatsApp, the room later developed a very strong sewage/drainage smell from the toilet area that lasted for the remainder of my stay. I also noticed several room fixtures felt poorly maintained or fragile. Items such as the hanger and door knobs appeared loose or easily damaged during normal use, which made me worried about being held responsible for accidental breakage during the stay. Another thing to note is the noise level. The area becomes extremely busy at night, making it difficult to get taxis or private hire rides as many drivers cancel the booking. There was also loud noise from buskers and nearby works continuing until around 2–4am almost every night. Overall, the hotel has good aesthetics and decent facilities, but the cleanliness, housekeeping, and noise issues affected the overall experience. Price is good for the location and aesthetic but definitely not worth if you prefer a quieter stay and reliable housekeeping team.

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