Riad Dar El Malaika

“Wonderful Stay”

After touring Morocco on a fast paced tour we landed in Casablanca and wanted to end the vacation with a couple restful days. This place was the perfect oasis. House Manager Hafid and the entire staff here are truly committed to hospitality excellence. The accommodations are absolutely beautiful.… lisää

After touring Morocco on a fast paced tour we landed in Casablanca and wanted to end the vacation with a couple restful days. This place was the perfect oasis. House Manager Hafid and the entire staff here are truly committed to hospitality excellence. The accommodations are absolutely beautiful. El Jadida doesn’t offer enough for tourists to see or do for more than a couple days. We spent a lot of time at the Riad though, and it delivered on all measures.

vähemmän

“superb!”

Morroco is the place where nothing is at it seems. We arrived in al Jadyda late afternoon and parked the car in a questionable lot walking distance from the riad. Riad is less than 3 minutes walking distance a d when the doors opened: WOW! what a beautiful place. Used ti be where the governor ent… lisää

Morroco is the place where nothing is at it seems. We arrived in al Jadyda late afternoon and parked the car in a questionable lot walking distance from the riad. Riad is less than 3 minutes walking distance a d when the doors opened: WOW! what a beautiful place. Used ti be where the governor entertained his guests, the rooms are just royal in nature, staff was extremely helpful and breakfast was superb in the downstairs garden.

vähemmän

“Absolutely gorgeous!”

Beautiful road located right in the middle of El Jadida. Within walking distance to the cistern. It is located on a pedestrian only road, but if you contact the hotel before arrival they will tell you where to park. The staff were attentive and made sure our room was ready for our arrival. We thoro… lisää

Beautiful road located right in the middle of El Jadida. Within walking distance to the cistern. It is located on a pedestrian only road, but if you contact the hotel before arrival they will tell you where to park. The staff were attentive and made sure our room was ready for our arrival. We thoroughly enjoyed the spread at breakfast! The rooms and common areas are beautifully decorated.

vähemmän

“Beautiful Riad with Lax Management”

Dar El Malaika is one of the most beautiful riads I have ever visited in Morocco (and I should know because I own one.) The residence of a former governor, it has large, luminous rooms with exquisite Orientalist decor. The rooms, despite being "beldi" have every modern convenience. The double gard… lisää

Dar El Malaika is one of the most beautiful riads I have ever visited in Morocco (and I should know because I own one.) The residence of a former governor, it has large, luminous rooms with exquisite Orientalist decor. The rooms, despite being "beldi" have every modern convenience. The double garden is simply splendid. The breakfast is copious and first-class. The location is perfect for touring, The riad observes all Covid protocols. Now for the areas for improvement: We had a hard time finding this riad even with a professional driver, GPS and Google maps. A neighbor sitting at a cafe finally helped us out. The riad is in a pedestrian only zone, so don't stop there if you have lots of luggage. When I arrived before the three other persons in our group, I was greeted rudely by a young man speaking poor French, He announced that we were expected the following night and would not let me across the threshhold of the door. He later apologized. I am not sure if it was a language, gender or education level problem. After the initial poor start, he really tried hard but he needs hospitality training. The Moroccan woman who made our breakfast was very helpful. I bet she could cook a wonderful tagine or two. Although we arrived in the late afternoon, our rooms were not ready. My husband and I had a large and perfectly decorated room as well as a lavish bathroom. Our friends' room was smaller, had a shower and looked like a 19th century bordello. The young couple with a child who arrived after us were given a huge suite. We were the only guests in the riad. Unlike many riads, you cannot order a home-cooked meal at Dar el Malaika. We ordered carry-out from a local restaurant called Eric. The food was awful, in fact, it was the only bad meal I have eated in my 50 years of visiting Morocco. The order from "Eric" was not accurate. To their credit, the two staff members arranged our dinner on the large dining room table in the ornate salon. It was a pleasure to eat there. Here are my recommendations: -Train staff and improve their language skills. (My husband and I speak Darija, French, English and Spanish.) Add another staff member. -Provide the opportunity to order Moroccan food ahead of time to be served in the Riad. -Have the rooms ready by check-in time. -Set up an error-free reservation system. -Provide directions to reach the Riad by car or bus.

vähemmän