Axkan Arte Hotel San Cristobal

“Good Stay”

The hotel is small, quaint and quiet. It was centrally located which made it easy to walk to restaurants, shops and even the tour bus. There is no elevator but there are only 3 floors, so it's not too bad. The rooms are nice and clean, and the beds were comfortable. My friend thought the beds were … lisää

The hotel is small, quaint and quiet. It was centrally located which made it easy to walk to restaurants, shops and even the tour bus. There is no elevator but there are only 3 floors, so it's not too bad. The rooms are nice and clean, and the beds were comfortable. My friend thought the beds were too hard, so maybe I just prefer firmer mattresses. The only issues I had were: A) WIFI - Did not work at all. It was basically nonexistent. Even if you went downstairs it still did not work. B) Shower - The water never got hot. It got pretty warm but after a couple of minutes it started to get cold. It's cooler in San Cristobal, so lukewarm showers don't cut it. C) Breakfast - Some days they only had one cook and it took a long time to receive our breakfast. I am patient, but most guests there were on tour schedules, and even if you went downstairs at 7:30, you still had to eat fast or not eat at all if your bus came to get you.

vähemmän

“Could be better”

Everything went well in my stay at Axkan Arte, but everything does not work very well in the hotel. The bedroom is spacious, with a balcony, but it is too cold for a uphill city as San Cristobal. So you don't feel cozy in the room. The shower could have a better flow, and it is only too hot or too … lisää

Everything went well in my stay at Axkan Arte, but everything does not work very well in the hotel. The bedroom is spacious, with a balcony, but it is too cold for a uphill city as San Cristobal. So you don't feel cozy in the room. The shower could have a better flow, and it is only too hot or too cold. There was breakfast, but just with eggs and a hot drink. There was TV, but it didn't change the channels. The staff also did their job, but nothing else. They confused the check-in time, the breakfast got late one day and they were not very helpful to look for tours and transfers to the airport. I enjoyed the location, 2 blocks from ADO station and 5 from main square. Therefore, Axkan is not a bad hotel, but it is not warm at all.

vähemmän

“To be improved”

There are positive and negative comments. Positive: 1. Position - 1 minute walking from the center 2. Staff- professional and available 24 h 3. Free wifii 4. Free water 5. Free laptop- no Money for printing Negative: 1. Breakfast - always same food (eggs and beans) 2. Room - confortable but re… lisää

There are positive and negative comments. Positive: 1. Position - 1 minute walking from the center 2. Staff- professional and available 24 h 3. Free wifii 4. Free water 5. Free laptop- no Money for printing Negative: 1. Breakfast - always same food (eggs and beans) 2. Room - confortable but really cold. We had also problem with electricity. 3. Not so clean

vähemmän