El Santuario Resort & Spa

“Inner peace during my solo trip to El Santuario”

My stay at El Santuario in Valle de Bravo was truly unforgettable. From the moment I arrived, I could feel the peaceful energy that surrounds this holistic resort, serenity is truly at the heart of everything here. The facilities exceeded all my expectations; every space is thoughtfully designed t… lisää

My stay at El Santuario in Valle de Bravo was truly unforgettable. From the moment I arrived, I could feel the peaceful energy that surrounds this holistic resort, serenity is truly at the heart of everything here. The facilities exceeded all my expectations; every space is thoughtfully designed to help you relax and reconnect with yourself. The staff was absolutely wonderful, and I have to give special thanks to Carmen, who made sure every detail was perfectly taken care of. Her kindness and attention made me feel completely at home. The food was phenomenal - fresh, nourishing, and full of flavor - a perfect complement to the whole experience. If you’re looking for a place where you can truly unwind, find inner peace, and be cared for in every way, El Santuario is it. I can’t wait to return with my family.

vähemmän

“Amazing view, well trained staff, great entertainment”

Wow! Truly a breath of fresh air for anyone looking to get away from their daily routine. I live in Mexico City and live a very fast pace life. Arriving at El Santuario the view alone of the lake was a site to see. The staff is well trained to attend to the needs of the guests, I felt well taken ca… lisää

Wow! Truly a breath of fresh air for anyone looking to get away from their daily routine. I live in Mexico City and live a very fast pace life. Arriving at El Santuario the view alone of the lake was a site to see. The staff is well trained to attend to the needs of the guests, I felt well taken care of during my stay. They offer a variety of activities from meditation, spa services, lake activities, etc for all guests to enjoy. I particularly enjoyed the ariel/fire show that was provided during dinner.

vähemmän

“Great location, disappointing service”

Great room and location, the facilities are impressive. However, we weren’t too impressed with the service, especially at the restaurants. The staff were really inattentive and not friendly every time we visited the restaurants. We had to ask many times to get something and it generally felt super … lisää

Great room and location, the facilities are impressive. However, we weren’t too impressed with the service, especially at the restaurants. The staff were really inattentive and not friendly every time we visited the restaurants. We had to ask many times to get something and it generally felt super disorganized. The prices were very high so you would expect something better. We decided to eat outside of the hotel whenever we could. We also felt a bit pressured to write good reviews at the dinners since they come by your table with a QR code asking for a review. The same process happens at checkout.

vähemmän