Ilo Rojo San Miguel De Allende Curamoria Collection

“Excellent hotel with the best views of San Miguel de Allende”

My husband and I stayed in San Miguel de Allende for 2 days. The hotel is located in a hillside away from the busy city center. Be aware, there is a lot of climbing of hills and stairs, but the staff tries to be as accommodating as possible. Ermenegildo at the front desk was very warm and accommoda… lisää

My husband and I stayed in San Miguel de Allende for 2 days. The hotel is located in a hillside away from the busy city center. Be aware, there is a lot of climbing of hills and stairs, but the staff tries to be as accommodating as possible. Ermenegildo at the front desk was very warm and accommodating and made out check in process very easy. We were upgraded to the best room at the hotel and the room was huge! It was more like an apartment feel which I loved. The room had a large terrace for sipping on your morning coffee or drinks. Everything is walking distance from the hotel (about a mile at most) but again there is a lot of up and down hill. Cabs are very easy to access by the hotel.

vähemmän

“Good but need more”

Nice hotel. Too many steps. The rooms are ample but need more furniture. Ther is no desk or table, room service were not where yo put tray and dishes. Nice amenities but no body wash. Good internet, safe and bathrobe in the room, but no fridge. Food was very good. Abut 30 steps to get to the roo… lisää

Nice hotel. Too many steps. The rooms are ample but need more furniture. Ther is no desk or table, room service were not where yo put tray and dishes. Nice amenities but no body wash. Good internet, safe and bathrobe in the room, but no fridge. Food was very good. Abut 30 steps to get to the room. The suites have a good terrace.

vähemmän

“Charming Views with Steep Challenges and Aggressive Upselling - A Varied Experience”

Our stay at this hotel was a blend of highs and lows. On the upside, our room was spacious, stylish, and exceptionally clean, complemented by a stunning view from the restaurant. However, the hotel's location on a steep hill was a significant drawback. Without Uber service due to the incline, we f… lisää

Our stay at this hotel was a blend of highs and lows. On the upside, our room was spacious, stylish, and exceptionally clean, complemented by a stunning view from the restaurant. However, the hotel's location on a steep hill was a significant drawback. Without Uber service due to the incline, we faced a challenging ascent equivalent to ten stories to reach our room, half of it without the aid of a ramp, which made carrying our luggage quite difficult. The lack of an elevator in such a tall property was a surprising oversight, and in our opinion, this should be clearly indicated on booking platforms as a caution to future guests. The sole restaurant's open-air setting, while picturesque, detracted from our dining experience, especially during breakfast and dinner, as we were subject to the whims of the weather and temperature. We also encountered issues with the staff's aggressive upselling tactics. With the hotel being almost vacant, they allocated us what seemed like the worst room available and then requested an additional 1000 MXN pesos for a room with a better view. Another concerning point was the absence of a fire alarm in our room, raising serious questions about the hotel's commitment to safety. In conclusion, while the room quality and scenic views were impressive, our overall experience was dampened by these significant drawbacks. The hotel's lack of basic amenities and the staff's pushy sales tactics left us feeling more like sources of revenue than valued guests.

vähemmän