El Hotel Business Class – Zamora Centro

“Fantastic hotel overall!!!!”

The staff was very accommodating and friendly. The hotel in itself is a small but very modern, clean and comfortable ideal for both business and leisure stay. I will definitely go back to El Hotel on any other trip I have in Zamora. Thank you El Hotel!!!

“There are issues...”

I wanted to really like this hotel, but there were issues. First off the reservation that I made on Expedia for an Executive room wasn't. And no one was interested in making me whole. They just shrugged it away. It was no where close to the 35 square meters described. No desk, cramped sink area… lisää

I wanted to really like this hotel, but there were issues. First off the reservation that I made on Expedia for an Executive room wasn't. And no one was interested in making me whole. They just shrugged it away. It was no where close to the 35 square meters described. No desk, cramped sink area, hardly room to put anything, and only three hangers. It is impossible to put on makeup in the mirror, as a strong spot from the ceiling hitting the back of my head left my whole face in shadows. The shower was nice but sprayed all over the room. There was one hook for towels when there was space to put many more or even a towel rack. A second person could not enter the shower area if the other was at the sink. We had a balcony which faced the interior courtyard, even though it brought in light, it also acted as funnel for any noise on all three floors amplified. We removed the comforters and folded it up. The next day it was back on the bed to remove again. The location on Google maps is not correct. Instead search for Casa Carmelita, the restaurant that connects to the hotel (which is very good and not on Tripadvisor). The restaurant was there first and the hotel is build on the former patio and is shoe horned into the block. Thus, I believe that no room in the hotel has an outside window making very dark rooms. The good points, the valet parking, most of the staff, the restaurant, the common areas, the cleanliness and especially the location. Walk out the door and you are 1/2 block from the Plaza..

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“Weekend stay”

I went with some family members, incluiding a 16 month toddler. It was a pleasant stay at this hotel, the staff was amazing, every single person working at el hotel was friendly and attentive. The rooms were clean and spacious, the grounds were nice but maybe not easy to manuever for a toddler, the… lisää

I went with some family members, incluiding a 16 month toddler. It was a pleasant stay at this hotel, the staff was amazing, every single person working at el hotel was friendly and attentive. The rooms were clean and spacious, the grounds were nice but maybe not easy to manuever for a toddler, they have valet parking which is really necessary in Zamora where I noticed it lacks from parking spaces at least by downtown. Overall I enjoyed my stay as all of my family and if I was back in the city I'll stay again at 'El hotel'

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“It was not what I was expecting”

The location was very convenient and It was clean. It is a good hotel,!but not the greatest. It broke my heart that in order to get hot water for the shower , I had to let the cold water run for approximately 30 minutes!!!!!! The food was not set up at the hours that it was expected to be open fo… lisää

The location was very convenient and It was clean. It is a good hotel,!but not the greatest. It broke my heart that in order to get hot water for the shower , I had to let the cold water run for approximately 30 minutes!!!!!! The food was not set up at the hours that it was expected to be open for the continental breakfast . And the receptionist in the morning, was not as efficient or perhaps, they need more personnel .

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