Hotel Sumiya Cuernavaca

“The Best hidden gem in Cuernavaca”

Dining at Sumiya was a truly stunning experience; having such a gem in Cuernavaca is incredible, as it feels like stepping directly into Japan. The history of the grounds, including the authentic Kabuki Theater replica, adds so much depth to the visit. I want to especially thank our server, Herber,… lisää

Dining at Sumiya was a truly stunning experience; having such a gem in Cuernavaca is incredible, as it feels like stepping directly into Japan. The history of the grounds, including the authentic Kabuki Theater replica, adds so much depth to the visit. I want to especially thank our server, Herber, who went above and beyond by giving my wife and me a private tour of this beautiful property. His attention to detail and excellent recommendations for both dinner and wine pairing made our evening unforgettable. It is a must-visit destination. ¡Gracias! We can't wait to return.

vähemmän

“Great”

Eber gave us great service, he was friendly and very helpful. We brought our 11month old daughter and they were super patient with her

“Good Weekend Stay”

Sumiya Fiesta Americana is a good hotel for a weekend away from Mexico City. The Japanese theme is entertaining and different. The grounds are well kept and make for nice photo opportunities. The rooms are spacious and beds quite comfortable. You will get a very good nights rest. The shower is big … lisää

Sumiya Fiesta Americana is a good hotel for a weekend away from Mexico City. The Japanese theme is entertaining and different. The grounds are well kept and make for nice photo opportunities. The rooms are spacious and beds quite comfortable. You will get a very good nights rest. The shower is big and the bathroom amenities are L’Occitane. But, they do have some quirks, and not sure why. For example the room comes with a Nespresso machine, but you are only allowed to drink coffee one day. If you stay multiple days bring capsules with you / original variety, as they do not replenish. I find the policy quite backward. If the room has a series of one night guest stays, does the hotel decide which guests get capsules and which don’t? My recommendation to management - if it is too costly for the hotel, just rip out the machines from all the rooms and save the money and avoid customer complaints.

vähemmän

“It was good”

The room was fine but had some details that need maintenance. The sink water doesn't drain quickly and remains stagnant for several minutes; this is the third time this has happened to us on different stays. On Sunday, for Sunday brunch, we were waiting for a table and they quickly offered us one … lisää

The room was fine but had some details that need maintenance. The sink water doesn't drain quickly and remains stagnant for several minutes; this is the third time this has happened to us on different stays. On Sunday, for Sunday brunch, we were waiting for a table and they quickly offered us one on another terrace across the garden. We asked if it had the same variety of food because the buffet was very small, and they said yes. After paying, we went to greet some friends in the main restaurant and realized that the buffet had double or triple the amount of food and options like sushi, paella, crepes, and much more. They charged us the same on the terrace, 800 pesos per person, not cheap at all, and we didn't even get half the amount of food.

vähemmän