City Express Plus By Marriott Monterrey Nuevo Sur

“Business oriented rooms. Excellent location. Loved my stay.”

I stayed here every week for a period of almost 3 months. The main reason was the great location. The hotel is a business class place with small rooms with few amenities but where you really don't need anything they don't offer. Designed for executives that only spend the night, this place is premi… lisää

I stayed here every week for a period of almost 3 months. The main reason was the great location. The hotel is a business class place with small rooms with few amenities but where you really don't need anything they don't offer. Designed for executives that only spend the night, this place is premium. If you don't like the house's small breakfast, you have plenty of alternatives available as the hotel is located in a shopping mall with plenty of restaurants to choose from. The mall or plaza has everything you may need (banks, restaurants, laundry, mobile phone companies, courier services, supermarket and even a movie theatre). Staff was always friendly, always. This also offers a great variety of different alternatives for lunch or dinner as the plaza gets many visitors. One thing management could improve is the slow coffee machine in the breakfast area, could upgrade. Super clean and comfortable rooms always (I tried many of them). Place is also great for short stays (families, etc). Most restaurants in the plaza offer a discount for hotel guests. Free parking is available. Overall, great place to stay for business travelers.

vähemmän

“Decent hotel”

Positive: great location decent shopping plenty of great restaurants staff is friendly very clean hotel. Free wifi and parking available Neutral: Free breakfast but quite lite with VERY limited variety of food Negative: rooms are small, beds are small and uncomfortable especially if there is mor… lisää

Positive: great location decent shopping plenty of great restaurants staff is friendly very clean hotel. Free wifi and parking available Neutral: Free breakfast but quite lite with VERY limited variety of food Negative: rooms are small, beds are small and uncomfortable especially if there is more than 1 person in the room, no pool Conclusion: If staying for a short time it's fine but for long stay consider looking at other properties. I would return for a short stay

vähemmän

“Need improvement”

Friendly welcome, but some employees lack professionalism. Waiting time too long to get the laundry in the lobby. the cleaning of the room is not equal every days. My voucher was not canceled when I left the hotel.

“Ok but....”

Wonderful breakfast, though they they have a Keurig like coffee maker that makes i individual cups so sometimes you have 10 people in line waiting for a cup. Also asked for extra pillows and was only given one and just two towels that were very rough feeling. I was charged for 3 people but only all… lisää

Wonderful breakfast, though they they have a Keurig like coffee maker that makes i individual cups so sometimes you have 10 people in line waiting for a cup. Also asked for extra pillows and was only given one and just two towels that were very rough feeling. I was charged for 3 people but only allowed two towels . Rooms are quiet yet extremely small, towels and pillows would have made it more comfortable. It is a very good location yet would be perfect with a few small upgrades. Overall , friendly staff.

vähemmän