Hotel Boutique Casa Mateo

“Excellent location to the center of Peña de Bernal”

The location is the best thing of the hotel is near the center so you can leave your car and don't need to be looking for parking spots. The hotel is also near so many vineyards so you can go to so many and get back in less than 20 min (in car). The rooms are warm and really clean, and found the a… lisää

The location is the best thing of the hotel is near the center so you can leave your car and don't need to be looking for parking spots. The hotel is also near so many vineyards so you can go to so many and get back in less than 20 min (in car). The rooms are warm and really clean, and found the attention from everyone really pleasant and with the will of helping. Food in the restaurant is good but for excellent food and in a really good price you should go to the restaurant "Arrayán" I highly recommend it. The view of this hotel is also amazing you can see the peña de bernal from every room and the terrace which is nice if you want to have some drinks.

vähemmän

“22 April 202q”

Casa Mateo 22 Apr 2021 My wife and I stayed at Casa Mateo for one night on 22 Apr 2021. The hotel is beautiful and is in a great location. You are a 1 minute walk from the center of town. The staff is extremely friendly, professional, and attentive. We had room #1. The room was very beautiful, ki… lisää

Casa Mateo 22 Apr 2021 My wife and I stayed at Casa Mateo for one night on 22 Apr 2021. The hotel is beautiful and is in a great location. You are a 1 minute walk from the center of town. The staff is extremely friendly, professional, and attentive. We had room #1. The room was very beautiful, king size bed, sitting area, and fire place in the bedroom. The parking was good and very secure; however there is not allot of room to maneuver, so do not bring your Suburban. We did have dinner on the rooftop restaurant. The view of the Peña de Bernal is magnificent! Maybe the best in the pueblito mágico. The wait staff was great, very friendly, attentive, professional, and fast. We had a pizza that was ok. The wines were only local Querétaro wines most of which are not very good. There was a DJ playing music and they did a good job at playing music that everyone could enjoy. Also, they were very interested in what the people thought of the music and their performance. Everything that I remember was in Spanish. I did not try and speak English with anyone in the hotel or ask if there were any English menus, etc... One thing that was very strange was the hotel wants to charge you $500 MXN if you buy an alcoholic beverage outside of the hotel and consume it in your room. I do not understand this concept. Note to management: room #1 needs to have the bathroom redone. Also, what makes you think that you should be able to levy an additional charge to someone because they wish to consume a legal beverage in their room, just because they did not purchase it from you? Will you soon want to charge guest if they purchase and consume food purchased outside your hotel? Water? All and all, the hotel is great and we will return.

vähemmän

“Nice, but...”

This is a nice hotel located in the heart of Bernal. It has a restaurant with limited hours, a rooftop patio with great views & has on-site, secure parking. The rooms are large &, for the most part, nicely furnished. The hotel advertises free wifi but it does not reach most rooms and is glacially s… lisää

This is a nice hotel located in the heart of Bernal. It has a restaurant with limited hours, a rooftop patio with great views & has on-site, secure parking. The rooms are large &, for the most part, nicely furnished. The hotel advertises free wifi but it does not reach most rooms and is glacially slow. This is unacceptable for an hotel of this class in its price range. Compounding the problem is that cell service was weak to non-existent in most of the hotel which makes having good wifi even more important. The hotel also has minor maintenance problems such as sink drains without a stopper & poor lighting in some places caused by burned bulbs or non-existent lamps where needed. It should be noted that not all rooms have AC & Bernal can get very warm making for an uncomfortably warm room. It is a nice hotel. But it needs someone to address its shortcomings, especially poor wifi.

vähemmän