Hotel Riu Palace Costa Mujeres - All Inclusive

“#1 RIU FAN”

We just returned from our 12th stay at RIU Palace Costa Mujeres, and once again it exceeded our expectations! This resort continues to be one of our absolute favorites and remains firmly in our Top 5 RIU resorts. A special thank you to Sergio, who took exceptional care of us and provided us with a… lisää

We just returned from our 12th stay at RIU Palace Costa Mujeres, and once again it exceeded our expectations! This resort continues to be one of our absolute favorites and remains firmly in our Top 5 RIU resorts. A special thank you to Sergio, who took exceptional care of us and provided us with an outstanding room. His attention to detail and commitment to guest satisfaction made our stay even more memorable. The Elite Restaurant was absolutely delicious. The steak and lobster were cooked to perfection and literally melted in our mouths. Every meal there was a treat! We also want to recognize a few people of amazing animation team—Alexis, Danny, Otto, and Jackie. They kept us entertained every day with so many fun activities. From Kahoot, bocce ball, darts to bingo and other games, we had a fantastic time and even won several prizes! Their energy, enthusiasm, and friendliness truly made our vacation so fun. Enrique the beach waiter and bartender kept us full of cold drinks and made sure we never went without. One of our favorite spots at the resort is the Square Garden. It’s the perfect place to enjoy a drink before dinner, with a cool, relaxing atmosphere that we look forward to every visit. The piano player is amazing. Overall, we absolutely love RIU Palace Costa Mujeres. The beautiful property, excellent food, outstanding staff, and fun-filled activities keep bringing us back year after year. We have really gotten to know several of the staff members over the years and enjoy catching up and seeing them year after year. We can’t wait for visit number 13!

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“Good!”

It’s a good hotel with lots of amenities and it gets a solid 4 in my rating…

“Proper English review”

1st to the 15th June from London Gatwick Rooms 8 out 10 Hotel layout 8 out 10 Buffet 8 out of 10 Pools cleaned daily We had a room at the front of the hotel overlooking pool and beach Service 8 out of 10 Unfortunately there is a little problem with seaweed on the beach but the water is swimmable an… lisää

1st to the 15th June from London Gatwick Rooms 8 out 10 Hotel layout 8 out 10 Buffet 8 out of 10 Pools cleaned daily We had a room at the front of the hotel overlooking pool and beach Service 8 out of 10 Unfortunately there is a little problem with seaweed on the beach but the water is swimmable and warm Everyone seemed friendly enough, plenty of sun beds around pools, Tried all ala cart restaurants the only one we didn’t like was the Mexican. Would definitely return don’t let any negative reviews put you off

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“What I wish I would have Known Prior to Booking”

What I wished I would have known prior to booking- The alcohol at this resort is all WELL liquor, (I was a bartender for serval years) Your options- Bartons Vodka, Jose Cuarvo Teqilla, Gordin's Gin, and I can't even remember the whisky, but it was nothing no one should put in a drink. This leads m… lisää

What I wished I would have known prior to booking- The alcohol at this resort is all WELL liquor, (I was a bartender for serval years) Your options- Bartons Vodka, Jose Cuarvo Teqilla, Gordin's Gin, and I can't even remember the whisky, but it was nothing no one should put in a drink. This leads me to believe why multiple pools were closed several times due to someone vomiting in the pool. The Beer, Light or Dark only. The Wine, White or red. NO BOTTLED water at any bars. No energy drinks included. You can spend 8$ on the smallest Red bull ever in their store. No straws, forks and napkins are nonexistent during their lunch/buffet near the pools, YUCK. Our refrigerator was never restocked with water, unless we went to the front desk and asked, and we tipped our house cleaners every day. The Valet guys were not helpful at all, and rude. The good- The Staff was exceptional, with the exception of valet. Bar staff, wait staff, front desk staff, entertainment staff. Thank you all for showing my family great time. Friday and Saturday's entertainment was some of the best I've seen. I didn't think I would like the buffet style restaurants; however, I was pleasantly surprised with the food quality and variety. The cat Pancho, he lives in the hotel and is such a staple. The Beach is beautiful. All in all, my family (16-year-old daughter and BF44) Had a great time. I would not stay here again for the price; I want better alcohol and the little things- A Valuable and expensive lesson learned

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