Araiza Hermosillo

“Nice Hotel”

We had a staycation, front desk staff very friendly and with being a married gay couple you always expect to get looks but nothing here very welcoming loved the pool area very relaxing swimming and having a few beers and we pretty much had it to our selves for two full days. The rooms where clean a… lisää

We had a staycation, front desk staff very friendly and with being a married gay couple you always expect to get looks but nothing here very welcoming loved the pool area very relaxing swimming and having a few beers and we pretty much had it to our selves for two full days. The rooms where clean and beds very comfortable no complaints in this department.

vähemmän

“Nice Hotel...Dirty Beds.”

The hotel facilities, restaurant, pool, lobby, etc., are very clean. Customer service is outstanding. There was hair on the pillows and bed, which was disappointing for a four star hotel. The food at the restaurant was average, but the outstanding service makes up for it. Three out of five stars.

“Rude Staff, Rooms are ok”

Arrived, reception clerk told me there was no King Size available, he wanted to give me a room with two twin size beds, I got upset, he gave me one with Queen size. He was rude none the less. Room was OK and clean, the AC is old and outdated window unit but it worked just fine. Pool looks nice. … lisää

Arrived, reception clerk told me there was no King Size available, he wanted to give me a room with two twin size beds, I got upset, he gave me one with Queen size. He was rude none the less. Room was OK and clean, the AC is old and outdated window unit but it worked just fine. Pool looks nice. Went to check out dinner buffet did not look appealing took an Uber down to Mochomo's. I had reserved through my work's Egencia account with a breakfast ticket for two. Thought i'd treat my co-worker to it. Went to front desk to ask about it, but they did not respect my reservation meal for two, they said Guest reservation showed 1 guest. Of course I told them even showed them the Egencia app showed meal for two. They declined to offer said i could wait for their manager to arrive and take it up with manager. Anyhow encountered the same rudeness as I did at check-in. Buffet is not even half as good as Araiza in Mexicali and San Luis R.C.They had a few choices for main entree, but only fruits and packaged sweet bread for dessert. I will try a different hotel next visit.

vähemmän

“Good hotel..no surprises”

I wasn't going to write a review as I had to think hard to remember what the place was like. The pool was nice to sit around in the PM. The rooms were...well, forgetable. Meals were good. The rate was better than expected for the quality of hotel. No bad stories. No wonderful memories.