Best Western Plus Elomaz Hotel

“STILL GOOD...”

Came back here after a year back which coincided with the 10th anniversary event of the hotel. Once the topmost hotel in town few years ago, it has lost that badge to a couple of newer outfits. Extensive renovations are ongoing all over. There was water leakage from the WHB in the bathroom onto th… lisää

Came back here after a year back which coincided with the 10th anniversary event of the hotel. Once the topmost hotel in town few years ago, it has lost that badge to a couple of newer outfits. Extensive renovations are ongoing all over. There was water leakage from the WHB in the bathroom onto the floor. This hotel still remains good even though tariff/charges have gone up and buffet meal offerings have diminished.

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“STILL GOOD”

'Came back here after over six years, and obviously there were a lot of changes. Whilst the rates have more than doubled with some facility upgrade, the hotel remains amongst the top 4 in the city, despite the sprouting of several newer hotels all around Asaba. It still remains comfortable but cert… lisää

'Came back here after over six years, and obviously there were a lot of changes. Whilst the rates have more than doubled with some facility upgrade, the hotel remains amongst the top 4 in the city, despite the sprouting of several newer hotels all around Asaba. It still remains comfortable but certain refurbishment done were not appealing. Why those very black toilet bowls and shallow wash hand basins? (see photos) The buffet meals are fare though offerings/choices have decreased.

vähemmän

“My experience at the Hotel”

Hotel needs continual improvement and constant retraining of staff to uphold the quality of service at all times. Service quality seem to be going down and response to requests or complaints seem to be very slow. When I was at the restaurant , an I wanted fried egg, it took 10 minutes before a chef… lisää

Hotel needs continual improvement and constant retraining of staff to uphold the quality of service at all times. Service quality seem to be going down and response to requests or complaints seem to be very slow. When I was at the restaurant , an I wanted fried egg, it took 10 minutes before a chef could come to make this for me. When I observed that the AC in my room was not cooling all through the night and I requested for a technician to check this out, non came until I was forced t check my self out of the hotel. There is absolutely need for improvement. Although occupancy seem to be full always, this should be an excuse for poor service qua;ity

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