Scandic Holmenkollen Park

“Opphold på Holmenkollen Park Hotel”

I år har vi bodd på Holmenkollen Park Hotel tre ganger – i januar, april og juli. Hvert opphold har vært en sann glede! Et praktfullt hotell med en fantastisk beliggenhet, en enestående frokost, vennlig og hjelpsomt personale og en helt herlig atmosfære. Vi kommer definitivt tilbake i oktober, janu… lisää

I år har vi bodd på Holmenkollen Park Hotel tre ganger – i januar, april og juli. Hvert opphold har vært en sann glede! Et praktfullt hotell med en fantastisk beliggenhet, en enestående frokost, vennlig og hjelpsomt personale og en helt herlig atmosfære. Vi kommer definitivt tilbake i oktober, januar og april når vi igjen er i Oslo. Oslo er Holmenkollen Park – Holmenkollen Park er Oslo. Tusen takk for gjestfriheten! This year, we have stayed at the Holmenkollen Park Hotel three times—in January, April and July. Every stay has been a delight! A beautiful hotel in a stunning location, with a wonderful breakfast, friendly and helpful staff, and a truly lovely atmosphere. We will certainly be returning in October, January and April when we are back in Oslo. Oslo is Holmenkollen Park – Holmenkollen Park is Oslo. Many thanks for your hospitality!

vähemmän

“Best Place in Town”

Great a location as always. This time we had super nice Bar Keeper who made us amazing Fjellbekk cocktails. We’ll come back defensively. Only the breakfast area is much to crowded. The should open more space for the breakfast time. Some furniture in the rooms should be replaced because of lots of s… lisää

Great a location as always. This time we had super nice Bar Keeper who made us amazing Fjellbekk cocktails. We’ll come back defensively. Only the breakfast area is much to crowded. The should open more space for the breakfast time. Some furniture in the rooms should be replaced because of lots of scratches.

vähemmän

“Such a bad experience in that lovely location”

My opinion stems from the fact that the hotel staff were unhelpful from the moment I tried to postpone my reservation by a day, which wasn't my fault, but rather a change in airline connections. I informed them well in advance, and I find it hard to believe they couldn't have shown a little goodwil… lisää

My opinion stems from the fact that the hotel staff were unhelpful from the moment I tried to postpone my reservation by a day, which wasn't my fault, but rather a change in airline connections. I informed them well in advance, and I find it hard to believe they couldn't have shown a little goodwill and reached out to the customer and extended the stay by a day, especially since the hotel is very large and, at the time of our stay, I don't think it was fully booked. Another instance of unprofessionalism was when they informed me on the day of check-in that my reservation included breakfast. After asking again with a different receptionist, breakfast wasn't included in my reservation. Of course, I didn't book with breakfast, but the very fact left me perplexed and confused. The air conditioning in the room was quite worn out; it was difficult to tell if it was working because the display was broken; the only way to tell if it was working was by the sound of the fan. However, its performance was clearly limited, as it was barely bearable in the room, especially since it was the heatwave in Norway. Another surprise was the lack of shower gel in the bathroom. I understand this can happen, but we didn't arrive until a day later than booked, so we could prepare the room without rushing and check every detail, especially the amount of toiletries in the bathroom. Despite the fantastic location and proximity to the ski jump, the hotel's history and quality shouldn't allow for such standards and customer service. Unfortunately, I won't recommend this hotel despite everything. There was a lack of willingness and opportunity to improve our stay and our satisfaction, and we didn't encounter a positive attitude at this property.

vähemmän

“Lovely hotel, poor breakfast arrangements”

In many Scandics, reception is asking and managing the breakfast time upon check-in process to make sure there are enough empty seats in the morning. In Holmenkollen this is not done and on Sunday morning at 9am the breakfast was a mess. Too many people allowed to come to breakfast, no seating mana… lisää

In many Scandics, reception is asking and managing the breakfast time upon check-in process to make sure there are enough empty seats in the morning. In Holmenkollen this is not done and on Sunday morning at 9am the breakfast was a mess. Too many people allowed to come to breakfast, no seating managed by the staff. It lead to situation where many people were trying to find the empty table having the breakfast already on their plates. Our family needed to separate into two tables far from each other in order to manage having the breakfast.

vähemmän