Morgedal Hotell - Unike Hoteller

“Good”

Very good experience. Good place

“Excellent Hotell”

I had an amazing dinner at this nice and cozy hotel. Friendly stuff and the food is superb! My server was a fantastic gentleman from Siria.I give him 5 stars for his professionalism, attitude and quality of service. He suggested some great wine , and made some other suggestions that made meal a … lisää

I had an amazing dinner at this nice and cozy hotel. Friendly stuff and the food is superb! My server was a fantastic gentleman from Siria.I give him 5 stars for his professionalism, attitude and quality of service. He suggested some great wine , and made some other suggestions that made meal a real treat.

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“Like.. ok I guess”

So, the staff definitely get like a 9,5/10! They’re helpful, kind, and very accommodating. Me, my boyfriend and our two dogs had booked through booking.com and for some reason they didn’t have the option to book with dogs? So when we arrived, they hadn’t given us a dog friendly room. That’s not the… lisää

So, the staff definitely get like a 9,5/10! They’re helpful, kind, and very accommodating. Me, my boyfriend and our two dogs had booked through booking.com and for some reason they didn’t have the option to book with dogs? So when we arrived, they hadn’t given us a dog friendly room. That’s not their fault, and they did give us another room that we payed extra for (400NOK for dogs + 300 NOK for the room so 700NOK extra all together). The room was nice and clean, but the bathroom was somewhat old. The pool was also a bit outdated, and it was mold or black spots on the pillows in the jacuzzi. Parts of the jacuzzi also fell into the water as we sat there.. The sauna works but you have to ask them to start it from the front desk or else it won’t switch on, and some guest we met didn’t know about it and just figured it was broken. A piece of the stone interior of the ice bath was broken. The shower head leaked and the water went everywhere else but on us. Also sadly some mold in the shower as well in the swimming pool area. The dogs loved it tho, and the breakfast was good.

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“Kaos in hotel booking - agency and hotel in bad mix”

Firstly - this is a very nice hotel in a beautiful area. But our stay was compromized by agency booking.com and hotel not being able to cooperate good enough. Booking.com managed to book two rooms of a room cathegory that the hotel only have one of. The hotel then asked us to cancel the booking - a… lisää

Firstly - this is a very nice hotel in a beautiful area. But our stay was compromized by agency booking.com and hotel not being able to cooperate good enough. Booking.com managed to book two rooms of a room cathegory that the hotel only have one of. The hotel then asked us to cancel the booking - and very nicely gave us "the owners suite" (very nice - but hard beds and very overfurnized living room). Then both booking.com and the hotel managed to charge our credit card double. (Customer support in booking.com helped a lot, reception not so much...) Restaurant has very good food - but need to improve on service, consistancy and follow up on tables. Nice swimming pool area with spa section with some minor errors that should have been fixed.

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