Old Thorns Hotel & Resort

“2 day spa break”

Fabulous 2 days away with friends and family celebrating a special birthday and everything was just perfect, from the relaxing spa treatment, the facilities, through to the dinner and breakfast. Thank you

“Fantastic value”

What a fabulous place, could not believe how nice this place was. The rooms were spacious, clean and comfortable. The restaurants were excellent with a choice of bar food in the sports bar or something a bit more special in the main restaurant. For the price it was fantastic value. The staff were v… lisää

What a fabulous place, could not believe how nice this place was. The rooms were spacious, clean and comfortable. The restaurants were excellent with a choice of bar food in the sports bar or something a bit more special in the main restaurant. For the price it was fantastic value. The staff were very helpful and friendly. Situated 40 mins from Portsmouth it was an ideal stopping point before heading home to Jersey.

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“My spa day package”

I really enjoyed the swimming sauna and afternoon tea but the massage was horrible no experience at all I really was shocked the way she did it as she didn’t seem to be professional

“So disappointing”

Our 3rd short stay at the hotel, so disappointing, standards have dropped .Lovely hotel, great location, however the swimming pool is cold, too many people in there, nowhere to sit. Only one hotbed working. Foot spa not working. Onto dinner , total miscommunication on what I had booked, in the en… lisää

Our 3rd short stay at the hotel, so disappointing, standards have dropped .Lovely hotel, great location, however the swimming pool is cold, too many people in there, nowhere to sit. Only one hotbed working. Foot spa not working. Onto dinner , total miscommunication on what I had booked, in the end , after having to prove emails in front of other guests, it was agreed we could have £35 each off the menu, no set menu anymore. There was a large very rowdy group of men basically upsetting other diners, shouting, pulling up their tops , so we had one course and left, I might add the menu is very limited. The dinner tables would be good on a boat in a storm as everything, including my phone stuck to them ! The waitress said this was due to the cleaner used. Upon leaving the restaurant I advised the manager that people were moving away from the group and we’d left because of them , the reply was, it’s a golf club , what do you expect ? Our room was nice, hot but there was a fan we had on all night. Shower was very powerful and hot. Breakfast, very nice but very busy and what has happened to the croissants, they have shrunk to mini size? I have expressed my disappointment to ‘ Guest relations’ and their response was ‘ we value your feedback ‘ usual blurb to avoid any responsibility. I have since found out the hotel changed hands last year , so they must be cutting corners. Shame we won’t be returning unless standards improve. Now wait for the standard reply from the hotel to this review as can be seen on any other negative reviews.

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