Casa Andina Premium Puno

“Greatest barman!!”

Jesus behind the bar does the BEST cosmos!!! He was so helpful, friendly and accommodating and all his cocktails were excellent! Great service every time. Thanks Jesus!!

“Average hotel, excellent staff.”

The hotel is a bit of an odd design and a bit dated. Heating was by way an electric radiator, and we had to pull the plug out to stop the room getting too warm. The restaurant has the feel of a staff canteen and is utilitarian rather than welcoming. The plus side is a comfortable bed, big window g… lisää

The hotel is a bit of an odd design and a bit dated. Heating was by way an electric radiator, and we had to pull the plug out to stop the room getting too warm. The restaurant has the feel of a staff canteen and is utilitarian rather than welcoming. The plus side is a comfortable bed, big window giving views over Lake Titicaca and the very helpful staff. My wife was not well when we arrived and required oxygen. This was provided quickly by a young and very efficient trainee manager who explained the cylinder’s use very well.

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“One of the best choices for Puno, but should consider some renovations on tiles and carpets”

Stayed three nights over two stays, lakeview rooms. Located right on the lake, which means it’s a bit outside the main part of town. The surrounding area isn’t particularly nice, but the location itself — right by the reeds/water — is nice. Be aware, train track which is used by Perutrain (Titicaca… lisää

Stayed three nights over two stays, lakeview rooms. Located right on the lake, which means it’s a bit outside the main part of town. The surrounding area isn’t particularly nice, but the location itself — right by the reeds/water — is nice. Be aware, train track which is used by Perutrain (Titicaca Train) is running between the hotel and the reeds (two times a day, once at around 4.00am...) We didn’t find Puno itself very attractive or interesting, so being slightly outside the city was actually a plus for us. It’s a great place to spend time by the fireplace in the bar or restaurant. Contrary to some reviews, it wasn’t as cold (inside) as described — with the low outside temperatures, a sweater is sensible, but sitting in the restaurant in a parka would be unnecessary. We had two different lake-view rooms over two stays. Both were adequately sized for a few days, though a bit small for a longer stay. Very clean, though a bit dated. The bed was excellent, but the tiles or carpets/also in the public areas could use a refresh. Still, the overall atmosphere remains charming. The biggest strength of the Casa Andina group and especially here, in our view, is the staff — extremely well-trained, friendly, helpful, and always proactive. They’ve truly made us fans of this Peruvian hotel chain. Breakfast offers a very good selection — as long as you come at the right time. Due to many early tours/departures here, it gets quite crowded between about 6:20 and 7:00 a.m., making it sometimes hard to find a seat or get what you want from the buffet. Outside those rush hours, it’s excellent. Food in the restaurant and the bar snacks were good. Prices — including for drinks — are on the higher side but we found still acceptable. The bar area is currently run by an excellent bartender. Would come back for sure. 4* due to the worn situation here and there...

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“Not a bad place but worth going if you like lake views”

Views were stunning, especially for rooms overlooking the lake. Really poor choice for food, they had about 8 meals for the main course to choose from and when one of us told the staff we were vegetarian we were offered a basic salad for dinner. Poor communication especially between the hotel a… lisää

Views were stunning, especially for rooms overlooking the lake. Really poor choice for food, they had about 8 meals for the main course to choose from and when one of us told the staff we were vegetarian we were offered a basic salad for dinner. Poor communication especially between the hotel and the spa as the spa was double booked and they cancelled our appointment five minutes before our massage but the senior manager compensated us for their mistake so that was appreciated. Rooms were comfortable but not the biggest but that’s fine.

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