Browns Avenue Hotel

“Elegant city retreat”

We've just returned from a wonderful Monday to Friday stay at Browns Avenue Hotel thanks to Hotel Manager André Rala and his team. The hotel is thoughtfully designed as was our Contemporary Deluxe Double Room. The hotel's communal areas are elegant and good for relaxing while waiting for friends. … lisää

We've just returned from a wonderful Monday to Friday stay at Browns Avenue Hotel thanks to Hotel Manager André Rala and his team. The hotel is thoughtfully designed as was our Contemporary Deluxe Double Room. The hotel's communal areas are elegant and good for relaxing while waiting for friends. The rooftop pool and sunbed area was a peaceful and lovely space to relax (we used this area far more than we expected to). The housekeeping team did an outstanding job as our room was spotless throughout our stay. The front of house team, from the professional presence at the front door through our stay and the front desk team, were consistently helpful. The restaurant is beautiful and the food excellent. Again the restaurant team were warm and helpful. We would definitely recommend Browns Avenue Hotel and would stay again.

vähemmän

“Elegant, Art-themed, Cozy.”

My wife and I just spent a night at this wonderful boutique hotel. It was the last night of a 9-day trip to Portugal, and we found it the perfect respite after some days of travel. We got lucky: they upgraded us to a suite, and the room and the art-themed hotel were so appealing we didn't want to l… lisää

My wife and I just spent a night at this wonderful boutique hotel. It was the last night of a 9-day trip to Portugal, and we found it the perfect respite after some days of travel. We got lucky: they upgraded us to a suite, and the room and the art-themed hotel were so appealing we didn't want to leave to get in a last bit of sightseeing. Brown's is elegant, cozy and tasteful--certainly one of the best boutique hotels I've ever stayed in--though, yes, a suite can greatly influence one's opinion! They've got a "pillow menu"--a first for me. If you don't like the pillows on the bed--and there were nice--you get to choose one of four other types of headrests: we chose some down pillows, which were brought to us, and they were divine. Our room had a full-size tub for soaking and a BlueTooth speaker system, and I assume all rooms have the same. The hotel is beautifully designed, with what looked like travertine walls and (maybe) floors accented with lots of light Scandinavian wood. (Don't hold me to these material descriptions--that's just what I, no expert, took them to be.) Brown's features both a plush library/sitting room, an intimate bar area (a pour-your-own honor system)---both chock full of art books. The restaurant---lots of potted plants and overhead fans---is excellent and seems popular with Lisbon locals. It has an indoor patio area. There is a pool, bar and lounge chairs on the roof. The pool is smaller than I anticipated, but you can certainly cool off in it. We spent the first part of our Portugal trip in the Baixa strict--the most convenient area for getting around by foot, tram, train or metro. Brown's is located in a more upscale district just a little to the north of Baixa. It has lots of high-end shopping, a pretty central avenue (Liberdade) and it too is convenient for sightseeing; not quite as convenient as Baixa, but we walked to Barrio Alto in 20 minutes, for example. There are three other Brown's hotels in Lisbon. I believe this is the youngest, being only three or four years old. I don't know what the others are like--we did pass one (Brown's Central, I believe) in Baixa, so do your research. But if you like art and cozy, elegant boutique hotels with charm, I'd highly recommend Brown's Avenue.

vähemmän

“Customer Service at it's best”

I have been to many hotels all over the World and it is not often I choose to write a review but the Team at Browns Avenue are amazing. We stayed for four nights but chose to eat out for all meals because we wanted to experience the city and its food culture which was also exceptional. Every time … lisää

I have been to many hotels all over the World and it is not often I choose to write a review but the Team at Browns Avenue are amazing. We stayed for four nights but chose to eat out for all meals because we wanted to experience the city and its food culture which was also exceptional. Every time we walked passed reception we were greeted with a smile and a willingness to help in any way. No request was too small and was effected promptly and discreetly. This does not just stretch to one or two motivated colleagues this was everyone everyday. There are so many things to love about Lisbon, the laid back vibe, the people, the culture and of course the food and wine....but to have a Hotel full of proper professionals makes the whole holiday experience complete. Thank you.

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“Outstanding Service from Adélia – Truly Above and Beyond!”

We had a wonderful experience with Brown’s Avenue Hotel, and we especially want to thank Adélia for her outstanding help. We noticed a charge on our card that we didn’t recognise and, as we were calling from another country, we were quite concerned. Adélia handled the situation quickly, profession… lisää

We had a wonderful experience with Brown’s Avenue Hotel, and we especially want to thank Adélia for her outstanding help. We noticed a charge on our card that we didn’t recognise and, as we were calling from another country, we were quite concerned. Adélia handled the situation quickly, professionally, and with genuine care. She tracked everything down for us and resolved the issue promptly, putting our minds completely at ease. She was efficient, kind, and incredibly helpful throughout the process. Thank you, Adélia — you are awesome!

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