Hotel Bienestar Termas De Vizela

“Nice place, poor service.”

Miserable greeting from receptionist upon arrival who then rudely answered the telephone and argued with the caller whilst we were left standing with all our luggage. Nice room (once we were checked in) spacious with a large bathroom too. Bar service pathetic, so slow! We decided to visit the bar a… lisää

Miserable greeting from receptionist upon arrival who then rudely answered the telephone and argued with the caller whilst we were left standing with all our luggage. Nice room (once we were checked in) spacious with a large bathroom too. Bar service pathetic, so slow! We decided to visit the bar across the street where the service and prices were a vast improvement. Set menu for food that evening which was okay but the food was not very hot. Some entertainment had been arranged for two coaches full of tourists that had arrived early evening. Traditional singing and dancing which enlightened the ambience. Great breakfast choice the next morning.

vähemmän

“The reviews are right”

For some reason, probably cost-saving this lovely hotel set in a 17th century building in the centre of town, has been left to its own device. The staff are genuinely nice but ill-prepared to deal with 4 star hotel service methods. The food is nothing special and you would be better off eating out … lisää

For some reason, probably cost-saving this lovely hotel set in a 17th century building in the centre of town, has been left to its own device. The staff are genuinely nice but ill-prepared to deal with 4 star hotel service methods. The food is nothing special and you would be better off eating out at one of the many little restaurants in the town centre. Breakfast is standard buffet. There is private parking around the back. The hotel provides free entry to the spa waters of Vizela just 100m away. Its noting special but feels nice on a winters day.

vähemmän

“SPA hotel with a little unprofessional attitude”

The hotel building is quite beautiful and spacious. The room was large and well decorated with a nice bathroom either in the layout and light. It allowed a good quality of sleep without great noises. Breakfast offers plenty of variety with fresh fruit. The negatives are the parking, it is available… lisää

The hotel building is quite beautiful and spacious. The room was large and well decorated with a nice bathroom either in the layout and light. It allowed a good quality of sleep without great noises. Breakfast offers plenty of variety with fresh fruit. The negatives are the parking, it is available but barely fit more than four cars without damage of risk the chassi, the reception and hotel staff have a very familiar and very unprofessional attitude for a 4 stars hotel. For the price you paid this hotel should be a reference!

vähemmän

“Nice hotel, bad food”

It was a nice hotel in a beautiful location. We stayed here on a tour, in March. Friendly staff, good service, economical stay. But the breakfast was awful! I had almost no choice but to have a coffee and a cookie. There’s were no cheese around! Orange juice was disappointing! There were only jams… lisää

It was a nice hotel in a beautiful location. We stayed here on a tour, in March. Friendly staff, good service, economical stay. But the breakfast was awful! I had almost no choice but to have a coffee and a cookie. There’s were no cheese around! Orange juice was disappointing! There were only jams, bread, salami, cookies, coffee, orange juice. For the dinner, soup was awful! To conclude, everything was good except food!

vähemmän