Radisson Hotel Szklarska Poręba

“Not bad, but somewhat disappointing for a Radisson.”

Paved road to hotel is in terrible shape (for hotel management to discuss with city of Sklarska). Hotel is unfortunately far from the town itself, car is needed. Would be great if hotel offered (at extra cost) an hourly shuttle service to/from the town of Sklarska. Parking at hotel barely adequa… lisää

Paved road to hotel is in terrible shape (for hotel management to discuss with city of Sklarska). Hotel is unfortunately far from the town itself, car is needed. Would be great if hotel offered (at extra cost) an hourly shuttle service to/from the town of Sklarska. Parking at hotel barely adequate when at full guest capacity. Service at hotel was good and room was comfortable.

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“Not worth these money”

It’s not worth the money. Great location, with a pine forest nearby and fresh air. But definitely not 5 stars. When we planned our stay at this hotel and read the reviews, we were inspired by the idea that we would receive first-class service. Despite the hotel’s great location and the many positiv… lisää

It’s not worth the money. Great location, with a pine forest nearby and fresh air. But definitely not 5 stars. When we planned our stay at this hotel and read the reviews, we were inspired by the idea that we would receive first-class service. Despite the hotel’s great location and the many positive reviews, I still want to point out a few things that left us disappointed. Refusal to cook oatmeal with water for a child – twice. On two consecutive mornings at breakfast, I asked for oatmeal to be made with water, as we have a small child with a milk allergy. I was refused both times without any clear explanation. This is such a simple request, especially when given a clear reason. For a hotel of this level, I expected they would be accommodating. Kids’ playroom. The cleanliness of the playroom is clearly not being maintained. The carpet was dirty with debris, adults walked inside wearing shoes, the table and slide were dusty, and there was no staff member cleaning or monitoring the area. This is a space for children, including very young ones who crawl and spend their time directly on the floor. Also, it turned out that you have to pay separately for the parking. The stay at the hotel is quite pricey I was surprised that parking is not included. Overall, the hotel’s location is excellent, with fresh mountain and pine forest air, but the quality of service leaves much to be desired.

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