Xerion Hotel

“City break in Krakow”

We stayed at the Xerion Hotel in Krakow for 3 nights and thought that the hotel was lovely. The atrium room was very nice and clean, the beds were super comfortable and the room was warm and cosy which as it was freezing outside was great. The hotel bar and restaurant were great and always had sta… lisää

We stayed at the Xerion Hotel in Krakow for 3 nights and thought that the hotel was lovely. The atrium room was very nice and clean, the beds were super comfortable and the room was warm and cosy which as it was freezing outside was great. The hotel bar and restaurant were great and always had staff on hand to serve you. The hotel do have a luggage room so you can leave your cases when checking out and going out for the day before your flight. It was also in a great location when walking you got to see lots of different areas on the way up to the old town. Overall a great stay and would definitely come back to Xerion Hotel again.

vähemmän

“Amazing stay at Xerion Hotel”

The Xerion hotel was in a great location, done a lot of walking but we don't mind that as we got to see a lot. The hotel has a lovely atmosphere and the staff are amazing and always so helpful . The check in and check out was absolutely fine , no problems and staff answered any questions we had . … lisää

The Xerion hotel was in a great location, done a lot of walking but we don't mind that as we got to see a lot. The hotel has a lovely atmosphere and the staff are amazing and always so helpful . The check in and check out was absolutely fine , no problems and staff answered any questions we had . Our room was on the second floor on the aquarium and was lovely looking out onto it . The bathroom was lovely and a fantastic walk in shower. The room was a great size and idea for the 2 of us and had everything we needed. The room was spotless and cleaned each day . Everything was perfect in the hotel and worth every penny and going to plan to come bk hopefully next December.

vähemmän

“Great hotel- just needs tiny improvements to make it a 5 star hotel!”

Very good hotel. Our room was cleaned every day throughout our 4 nights at the Xerion hotel. Reception were friendly and helpful and always there if you needed help. We stayed in A17 in the atrium, big room equipped with what we need- a great huge walk in shower nice and warm. On arrival, we were … lisää

Very good hotel. Our room was cleaned every day throughout our 4 nights at the Xerion hotel. Reception were friendly and helpful and always there if you needed help. We stayed in A17 in the atrium, big room equipped with what we need- a great huge walk in shower nice and warm. On arrival, we were given a complimentary drinks voucher and we also had breakfast on one of the days which was great 👌. Walk into krakow was about 35 minutes, a Bolt taxi was very cheap about 12 zloty and only takes 10 minutes. HOWEVER A FEW THINGS MAKE THIS HOTEL A FOUR STAR INSTEAD OF FIVE LISTED BELOW… 1. The atrium rooms have a big glass door? Everyone can see in unless you close the curtains which makes it dark. 2. You walk outside into the corridor and it’s all open roof- lovely design but makes it very cold. Much like a Motel. 3. We had a king size bed and had single duvets, this wasn’t great for a 6 foot 4 male. 4. The carpets were very dirty and stained in need of a good carpet cleaner machine. 5. Fridge not working in A17. 6. You had 2 little pots of milk, and a few condiments. It would be nice maybe to have biscuits in the room on arrival. Other than that, great hotel and would definitely return👌 just needs a few little improvements but nothing off putting!

vähemmän

“Great location & friendly staff”

There's lots of great things about this hotel. Location to trams, staff, room size etc. The atrium rooms are a little strange. They are actually outside in a motel type vibe. Still fine. The staff are great. They don't always acknowledge or deal with issues. For example, the atrium rooms have glas… lisää

There's lots of great things about this hotel. Location to trams, staff, room size etc. The atrium rooms are a little strange. They are actually outside in a motel type vibe. Still fine. The staff are great. They don't always acknowledge or deal with issues. For example, the atrium rooms have glass doors. Our curtain was missing a couple of curtain hooks. This enabled people to see in whilst we were sleeping. This remained unresolved despite bringing it to the attention of Reception staff. We made our own repair using tape. The TV is still an object of mystery. It didn't work on the channel guide. Basically no connection. It did work on apps and we managed to sign in on Prime. I mentioned this at the beginning and end of our stay. I would say this was met with indifference at best. But don't let this put you off. The breakfast is great, you are in the heart of the Jewish Quarter, 5 minutes from the Korona tram stop and the number 8 tram to the Old Town. Great bathroom with a superb shower. Would stay again.

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