Résidence Les Arolles By Les Etincelles

“Cozy spot on a great location”

The building is a bit outdated, the floor not super clean, but it's a very cozy apartment. On a great spot with an amazing view and friendly and helpful staff.

“Great stay”

We had a great stay as two families of four in a four bed apartment (kids aged 7-16). Hotel is conveniently located next to a ski shop, pub and small supermarket. Apartments were spacious and had all the crockery you need. Apartment had an oven, microwave fridge, freezer and dishwasher. Room were … lisää

We had a great stay as two families of four in a four bed apartment (kids aged 7-16). Hotel is conveniently located next to a ski shop, pub and small supermarket. Apartments were spacious and had all the crockery you need. Apartment had an oven, microwave fridge, freezer and dishwasher. Room were a good size although a couple were a bit cramped but manageable. Plenty of bathrooms and wash rooms. Fresh pastries were available every morning. Pool, sauna and steam room were a nice touch. I wouldn't say the hotel is completely ski in / ski out, although a button lift is only a 20m walk away on the road where you can get to the main square where ski lessons start and access to the slopes. I personally prefer Les Arc1950, but You can't go wrong with les Arc 2000

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“Ok as a basic base”

Arrived before check in and asked at reception if the room was ready, it wasn't so left cases in the luggage room and headed out for lunch. Came back at 5 (check in time) to be told the room still wasn't ready and they were waiting for the beds to be made. Asked if we could go to the room anyway as… lisää

Arrived before check in and asked at reception if the room was ready, it wasn't so left cases in the luggage room and headed out for lunch. Came back at 5 (check in time) to be told the room still wasn't ready and they were waiting for the beds to be made. Asked if we could go to the room anyway as it had been a long day travelling. As we got to the room, the cleaning team arrived to make the beds. The room didn't seem to have been cleaned properly, if at all. They have options for paying for an end of stay cleaning service, we didn't pay for this with the way the room was when we got there and used the cleaning kit provided to clean the room before we checked out. The rooms are very basic. We booked this accommodation based on another 4* we'd been to the previous year in a different part ofbthe French Apls and there is no comparison. We were two floors and four flights of stairs down, no lift access to the room or the ski locker and the room was basic at best. The room was cold at times with no way to control the temperature and could often feel breezes and snow coming through the doors to the balcony/terrace in to the room. There were door handles off the cupboard doors, cupboard doors missing in the en-suite, paint chipped off the walls in places and loose skirting boards all over. It seems that dogs are allowed in the accommodation and we were woken most mornings around 6am to barking dogs, especially when the avalanche control is happening. Pool area was ok. From experience of staying in other accommodation I wouldn't say this is a 4* and we wouldn't return to this accommodation. As for location in Arc 2000, there is a button lift across the reception that takes you to the main part of Arc 2000 for access to the lifts/slopes and the lift down to Arc 1950 is handy too.

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“Lovely apartment, shame it wasn’t clean.”

Arrived late due to a flight being delayed, our apartment block didn’t have a name on the front like all the rest and had to ask a family if we were in the right block. Upon inspection the apartment hadn’t been cleaned since last season I’m guessing as there was stale water in the kettle and coffee… lisää

Arrived late due to a flight being delayed, our apartment block didn’t have a name on the front like all the rest and had to ask a family if we were in the right block. Upon inspection the apartment hadn’t been cleaned since last season I’m guessing as there was stale water in the kettle and coffee machine; the fridge was off and the microwave was dirty. The apartment was the furthest away and was a trek from the car to get everything to the apartment so need to be very fit to be able to carry all the luggage, a trolley would have had things a lot easier and less going backwards and forwards then up and down stairs to the apartment. Upon leaving I moved the bed away from the wall to discover, a book and some items of clothing and a good inch of dust.

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