Hostellerie Des Châteaux & Spa

“First class hospitality in the Alsace”

This fine hotel was highly recommended- coming from an Alsatian couple. It did not disappoint- friendly reception staff, a spacious well appointed suite with comforable king size bed, during a hot time of the year the shutters & easily controllable aircon were extremely welcome. The family running… lisää

This fine hotel was highly recommended- coming from an Alsatian couple. It did not disappoint- friendly reception staff, a spacious well appointed suite with comforable king size bed, during a hot time of the year the shutters & easily controllable aircon were extremely welcome. The family running the hotel make every effort to meet guests sharing their local knowledge & advice with an easy smile. Thw owner's daughter passing from table to table to ensure guests are having an enjoyable stay & good experience The refurbished dining area is a wonderful setting for both the extensive breakfast buffet & the wonderful set evening meal which was of excellent quality. The charming maitre'd was a delight- serving with a smile & wonderful French humour. Highly recommended.

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“A MIXED BAG”

We enjoyed our 4 night stay, though the beginning and the end were very poor - see below. Hotel in good position. Quiet. Plenty of parking. Very good pools at spa for different types of experience. Housekeeping very good. Breakfast outstanding. Dinners very good with generally friendly and efficien… lisää

We enjoyed our 4 night stay, though the beginning and the end were very poor - see below. Hotel in good position. Quiet. Plenty of parking. Very good pools at spa for different types of experience. Housekeeping very good. Breakfast outstanding. Dinners very good with generally friendly and efficient service, particularly from the older maitre D. Good wine list. Our reception (from a young lady) was dismal. Almost surly. No information. Talked far too fast and showed us to a dark, miserable room, despite having booked top of the range. We insisted on a move to a room over the spa, which was very nice with a good outlook; There were clearly plenty of these rooms available. And on the last evening the older maitre D was off. A younger man took his place. Very full of himself, but utterly useless. Hardly listened to our order, spilled the wine and dropped the lamb on the floor!

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“nice location but has seen better days”

the hotel is conveniently located for travel around Alsace, but it is far from being a 4-star accommodation. the rooms, lobby and shared spaces are all dated and could use a refresher. the carpets were stained and dark, the furniture quite old. The front desk was often vacant and people could simpl… lisää

the hotel is conveniently located for travel around Alsace, but it is far from being a 4-star accommodation. the rooms, lobby and shared spaces are all dated and could use a refresher. the carpets were stained and dark, the furniture quite old. The front desk was often vacant and people could simply walk up and grab a room key. on a positive note, the food was quite good and the breakfast buffet was very generous.

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