Le Parc Hôtel Obernai & Yonaguni Spa

“True luxury”

Wow. The website doesn’t quite do justice to how luxurious the hotel is. It strikes a really cool balance between traditional and modern in the styling and decor. It’s a very cool complex and the yonaguni spa is definitely worth the very reasonably priced entry for hotel guests, it’s incredible.

“A gift for our anniversary”

We spend on full day/night from 3pm to 11am in this Hotel/Spa including massage and facial treatments. A wonderful location with nice spas. Yes, Spas with S. The Yonaguni Spa with its labyrinth offers you a long travel with a lot of sensations, still having the possibility to have some rest in a mo… lisää

We spend on full day/night from 3pm to 11am in this Hotel/Spa including massage and facial treatments. A wonderful location with nice spas. Yes, Spas with S. The Yonaguni Spa with its labyrinth offers you a long travel with a lot of sensations, still having the possibility to have some rest in a more calm pool. There is a second floor which we didn't test due to a lack of time. The Yonasaya spas, for resident only, is smaller but offers you a very nice retreat to chill out. The dining restaurant has a quite short menu but we tested 6 difference dishes, all were very satisfying. One hint wrt the reception desk at the Yonaguni : one of the 2 young ladies, the one without glasses, should review her approach to customers.

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“An oasis”

This stay was perfect in so many ways. We had 3 nights in a deluxe room. We tried both spas- the one where hotel guests enter for free and the one you have to pay extra for. First the spas: The one that is included is surprisingly good. My tip is to start off with that instead of the other way aro… lisää

This stay was perfect in so many ways. We had 3 nights in a deluxe room. We tried both spas- the one where hotel guests enter for free and the one you have to pay extra for. First the spas: The one that is included is surprisingly good. My tip is to start off with that instead of the other way around like we did. The second one (yoniguni ) there was an additional charge of 60 euros pr room. That’s pretty ok for the quality of the spa. It was beautiful. The only negative to be said is the quality of the towels. Both in the spa and the room. They should be bigger and fluffier. Everything else is perfect. Outside Pool is perfectly clean. Nice sunbeds. Enjoyed every minute. A decent crowd- no children, just adults, peace and quiet. Very enjoyable. Room was of good size. We had room 165. The bathroom could have been a little bigger and have a more spa-feeling to it. The room had a great bed and a nice balcony with furniture. The air conditioning in the room made so much noise every night. Somehow we forgot every morning to ask for it to be fixed. It was really a LOT of noise. Like gravel being tossed around in intervals. We did remember upon check out to notify the front desk in order to perhaps spare the next ones using the room from sleepless nights. Front desk gave us a bottle of cremant as an apology. Sweet gesture as we didn’t really complain, just notified them. Restaurant- reserve in advance for outdoor seating. Very charming place and good food. Recommend! The bar is also great, you can sit in your bathrobe after the spa and enjoy refreshments. Breakfast was very good, lots of options. The only negative thing is that they had the worst cappuccino we have had throughout Europe in 3 weeks :-) Please upgrade your coffeemaker:-) All in all a perfect stay. Everyone we met were service minded and sweet. We highly recommend this hotel. And-the town of Obernai was super charming.

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“Great potential, great amnetied but staff services far from being up to the task”

The hotel and spa is amazing, amnesties are great, clean, new and modern. The yonaguni spa is brand new, well made, the food is great. However the spa is very packed and loud, trying to relax in the hot stone relaxing room, you will barely hear the birds sounds and mostly hear people shouting and s… lisää

The hotel and spa is amazing, amnesties are great, clean, new and modern. The yonaguni spa is brand new, well made, the food is great. However the spa is very packed and loud, trying to relax in the hot stone relaxing room, you will barely hear the birds sounds and mostly hear people shouting and showers. What gave the 3/5 star is the incompetent staff. We drove hours to get there early at 9am, only to find out that the spa was opening only at 10am « exceptionally » this day, also to hear that real spa with sauna etc is only opening at 11am this day, with only the pool available until then. We arrived at 9:45 at the yonaguni entrance, greeted by the staff to tell us to wait at the bar enjoying a coffee. By the time we finish the coffee and get back, we find a long line with a queue time of 20mins. We thought to ourselves: « we were early, they could have just given us the lockers early so we could change straight away » but no. We waited and entered only at 10:30am. Telling the staff about our disappointing experience for a beginning of a relaxing day, the lady handled the situation quite agressively telling us that « it is what it is, it’s not their fault ». To put the cherry on the cake, when we arrive there was no parking inside the hotel so I parked in the street, they told us to come back later when some free spots would be available around midday. We asked the spa to call to ask if there was free spots, they replied that they didn’t know and we should come and see ourselves, refusing to take care of our car or luggages. By the way the parking spots are 20m from reception… well anyways I came out in my wardrobe and did it myself. Pretty disappointing for a beautiful hotel that has so much potential. Will not come back.

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