Residence Inn By Marriott Strasbourg

“Anna, the manager, turned a stressful day into a great stay. ”

This new, modern hotel is in a great location, right by the tram station. It has wonderful breakfast and rooftop restaurants and bars, but the people who work here are what really make this a great place to stay. My wife & I stayed at the Residence Inn Strasbourg 21 to 23 June 2025 & had also boo… lisää

This new, modern hotel is in a great location, right by the tram station. It has wonderful breakfast and rooftop restaurants and bars, but the people who work here are what really make this a great place to stay. My wife & I stayed at the Residence Inn Strasbourg 21 to 23 June 2025 & had also booked another room for her parents. Anna at the front desk helped us with check-in and was able to get us two rooms next to each other. After we settled into our rooms, my wife realized that her phone was missing.  We went back downstairs, and Anna helped us look for the phone & called it. We didn't have any luck, so we went to the Police station to file a stolen phone report. When we returned, we searched the room again & found her phone under the couch in SOS mode, so it wasn't ringing when we called it & couldn't track it with find my phone. Anna received the request from the Police to review the security cameras & told us she saw my wife put her phone back in her bag at check-in, so it must have fallen out when she was putting her things away.  We are so grateful for all of Anna's help. She went above & beyond to do everything she could to help us out. We decided to stay another night at this hotel since we spent our day dealing with the missing phone. The night staff was also very nice and made sure we were able to stay in the same rooms. A big thank you to everyone at this hotel for all of your help! We thoroughly enjoyed our stay and can't wait to return & spend more time at this lovely establishment that is staffed by incredible people.  Thank you very much for all your help, Anna! You turned this stressful day into a wonderful stay for us! We will definitely stay here the next time we're in Strasbourg! We look forward to seeing you soon! D'Artagnan & Mary.

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“A great base just out of the old town yet accessible”

A modern and clean hotel. Reasonable sized room that had all that we needed. Free laundry also on 5th floor. Comfortable. 15 to 20 minute walk into town but tram 1 min walk away also. Breakfast was ok also. Would certainly look out for this brand in future travels.

“Good value, convenient hotel”

I stayed here for a week at the end of August beginning of September and found the hotel comfortable, except for the first 3 days when, regrettably, the air conditioning was not working. Even with the window open the room was too hot. This was a pity because everything else is provided to make life… lisää

I stayed here for a week at the end of August beginning of September and found the hotel comfortable, except for the first 3 days when, regrettably, the air conditioning was not working. Even with the window open the room was too hot. This was a pity because everything else is provided to make life easy and comfortable for residents. The hotel is very conveniently situated, 2 minutes walk from Wacken tram which is on the B and E lines. Surrounding the hotel are several modern eateries such as Starbucks and an excellent supermarket. The room was very quiet for such a large hotel. In the studio there was a kitchen including an oven, microwave, small fridge and unbelievably a small dishwasher. Opposite my room was a washing machine room with 2 Miele washing machines which have a handy 45 washing cycle. Breakfast was included in the price of 119€. There was a large choice of sweet and savoury things to eat. Only downside was the hot drinks from machines which do not have much taste and the crowds which bump into you all the time. The Residence rooms are serviced every 3 days but if you need anything for your room this will be supplied willingly. Special mention to Anna and Valentin who were kind and understanding towards me during a very difficult time in my life.

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“Surprising Mix of Things to Like and Dislike”

As a Titanium member, I am very loyal to the Marriott brand; byt my stay at this hotel quite surprised me. First thing is the lack of sigane. If you use your GPS to arrive here, you will arrive at a high rise location where there is NO signage on the enterance of the building or around it. The s… lisää

As a Titanium member, I am very loyal to the Marriott brand; byt my stay at this hotel quite surprised me. First thing is the lack of sigane. If you use your GPS to arrive here, you will arrive at a high rise location where there is NO signage on the enterance of the building or around it. The signage is at the rooftop level which is a dozen floor up and unless you are arriving by a chopper, you won't see it. Also, the hotel enterance - again with no signage - blends into the facade of the industrial glass building and is essentially not visible unless you park and walk around to note through the tinte glass that there seems to be a hotel lobby there. The next thing is the fact that it has no parking: you arrive and unlike any other Marriott property there is NO sign pointing to where to park. I had to call in and even the instructions I was given did not help me. I had to park illegally and walk around to the rear side where the signage is. The city parking, which is around the block, costs you 25 Euros a day, but unless you do your homework before, you will not see it when you arrive. Lastly, it is really two hotels, an AC hotel and a residence Inn, and they have ONE breakfast area. Imagine having around 200 rooms and expecting them all to have breakfast at what is essentially a Moxy size breakfast area. It was so full at 7:15AM that I grabbed a few items and just left. I would also say the breakfast was just average; I did not expect a Westin breakfast here, but then I have been at AC and Moxy's with better breakfast. Moreover, you could take the wrong elevator from some common areas and end up at the other hotel and be surprised that your room key won't open the door - unless the hallway paint color makes you suspect it is NOT your hotel!! On the plus side, the staff are wonderful; Anna and Anthea were very warm and helpful; rooms are nice done; and the hotel is very reasonably priced which is why you will see a lot of young backpackers staying there. Overall, a suprising mix of the Good and not so Good.

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