Best Western Plus Hotel Carlton

“Value for money stay: Excellent location, clean and decent room”

The hotel is situated in a quiet, decent and convenient location. Rooms are recently renovated and clean. Paid private carpark is available and convenient, but requires good driving skill :) The list of restaurants provided with information on the service hours around New Year period (when we s... lisää

The hotel is situated in a quiet, decent and convenient location. Rooms are recently renovated and clean. Paid private carpark is available and convenient, but requires good driving skill :) The list of restaurants provided with information on the service hours around New Year period (when we stayed) is extremely useful and a worthy reference.

vähemmän

“Excellent hotel, very convenient location”

Hotel managment and front desk staff are excellent and most helpful. We needed some help to reserve a room with a specfic requirement, and managment was absolutley wonderful in helping us find a terrific solution. Front desk staff are multi-lingual, professional and very helpful. Cleaning staff d... lisää

Hotel managment and front desk staff are excellent and most helpful. We needed some help to reserve a room with a specfic requirement, and managment was absolutley wonderful in helping us find a terrific solution. Front desk staff are multi-lingual, professional and very helpful. Cleaning staff does an excellent job keeping the public spaces and our room extra clean. The hotel is well-maintained throughut. The Carlton is in a very convenient location, close the to train and bus stations, close to restaurants and the Old Town. We will definetly return to the Carlton.

vähemmän

“Nice stay”

All in all the hotel is nice. The room was not very big, but that's fine since I was traveling alone, and it was clean. The staff at the reception was really kind and helpful and the breakfast was good, with some variety even though it could enlarged a little bit.

“We expected more from this 4-star hotel”

There is no doubt that this hotel has a great location: a few meters from the train/bus station and only a few blocks from Old Annecy. The location is hard to beat! This is a 4-star category, but it is rather hard to see why: the room was okay but nothing extraordinary, the breakfast was okay b... lisää

There is no doubt that this hotel has a great location: a few meters from the train/bus station and only a few blocks from Old Annecy. The location is hard to beat! This is a 4-star category, but it is rather hard to see why: the room was okay but nothing extraordinary, the breakfast was okay but the bacon was too oily and nothing extraordinary, the service was okay but again, nothing extraordinary and we did not receive any special attention that would justify a 4-star rating. In fact, we received better on all these at 3-star hotels. Overall, while the location is great, this hotel is overrated and too expensive for what it is.

vähemmän