La Chapelle Saint - Martin Relais & Chateaux

“Enjoyable return”

Another relaxing few days at one of our most favourite hotels in France. Thank you Giiles, Aude,& Mason plus all the lovely staff for making it perfect.

“Dissapointing”

1: Great expectations. Planned for my lovely wife’s 75’th birthday. The hotel ignored me. Even a candle in a cupcake would have been something- but nothing. 2: Staff were appropriately subservient (at this price) but uneducated. Our coffee machine worked only if the overhead lights were on. A floor… lisää

1: Great expectations. Planned for my lovely wife’s 75’th birthday. The hotel ignored me. Even a candle in a cupcake would have been something- but nothing. 2: Staff were appropriately subservient (at this price) but uneducated. Our coffee machine worked only if the overhead lights were on. A floor board was very very squeaky. All explained away by the building being old. 3. Dress code. Website described it differently to reality. Long trousers for men?? This was not advised ahead. 4. Website said there were three restaurants. There were two. The ‘Michelin’ restaurant was fine if you are easily impressed with tiny portions or foam or are minted financially. 5. Swimming pool was great. Grounds were great. Clement was so very helpful. 6. Not our thing. Ridiculously expensive.

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“Like Fawlty Towers. Very expensive for what it is”

Relais and Chateaux Very expensive for what it is. Odd and chaotic mix of interior design. The staff wear odd poor quality black suits, which are scruffy. The gardener was determined to chemically spray and hose the terrace we were sitting on - whilst having lunch. So we left the terrace. Strange… lisää

Relais and Chateaux Very expensive for what it is. Odd and chaotic mix of interior design. The staff wear odd poor quality black suits, which are scruffy. The gardener was determined to chemically spray and hose the terrace we were sitting on - whilst having lunch. So we left the terrace. Strange loud tinitus kind of noise coming from a maintenance cupboard next to our room. Asked a receptionist, she came and had a look and said the problem was the air conditioning in our room causing the noise, and really it just had to be tolerated, there was nothing they could do. Our room was huge, gorgeous Terrace with a beautiful view, Gorgeous bathroom (shower gel fixed to shower wall so if you want bubbles you have to get it from there - nothing by the bath itself) Comfortable big bed and decent pillows. But very heavy masculine dark decoration and chunky dated furniture. We had a side room but didn't use it as it looked a little like a furniture storage area rather than a usable space. At dinner in the delightful garden restaurant (with a few garish 'art' installations) a man came and just stood by our table. Turns out he was the owner, but he didn't introduce himself, we had to ask him who he was. A little bit arrogant...then he told us how 3 generations had founded and run the place (all male which explains 3 generations of bachelor pad memorabilia, furniture and art in the place). Then he pretty much walked off. It was a very perfunctory act. His Girlfriend however was delightful. The garden restaurant staff outfits look so much more in keeping than the the black funeral suits - white shirts, chinos. Nice. Don't make the staff wear the straw hats if they don't want to.... When we were swimming the following day, just us, (lovely little pool). Back comes the gardener who cleaned the filters and pops in the pool cleaning hoses and all its pipes whilst we were IN the pool, popped his ciggy back on his bottom lip then drove off on his little tractor. Coffee at breakfast - they didn't have any cows milk (despite being in a region famed for its cattle). Scrabbled eggs in the morning came in a bowl and I think they must have blended them before serving to get such a soup like texture😆 We didn't venture near the Michelin star restaurant. Whole place Bizarre. It was like Fawlty Towers!😂 Would not enjoy a re-visit.

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“A big let down”

It was a beautiful hotel with extensive grounds. There was also a lovely swimming pool. We went just for two days to celebrate my birthday, which my husband was at great pains to make special for me. I was expecting a card in my room or on the dining table where we were celebrating my birthday. The… lisää

It was a beautiful hotel with extensive grounds. There was also a lovely swimming pool. We went just for two days to celebrate my birthday, which my husband was at great pains to make special for me. I was expecting a card in my room or on the dining table where we were celebrating my birthday. The room, the staff were all good although the old wooden floor boards in our room made a terrible noise. Our television didn't work properly and the coffee machine only worked if you put the lights on. Dogs as always were allowed but I was surprised that outside and even the pool area they were allowed to run around off lead. The main and worst problem for us was the food. A big let down for a Michelin and expensive restaurant. The tasting menu and the meal in the other restaurant were not good. Lots of froth and not much taste. The duck breast was tough. Poached peaches tasteless. This was all pointed out to the owner/manager. Very sympathetic responses, no reconciliation gestures.

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