Doubletree By Hilton Paris Bougival

“Average”

Very average hotel, parking was a pain but it was secure. Our keys kept disabling over our two nights meaning we kept getting locked out of our rooms. On the day of leaving, when showering and packing, the cleaner walked in and was very cross that we are still in the room, even though this was earl… lisää

Very average hotel, parking was a pain but it was secure. Our keys kept disabling over our two nights meaning we kept getting locked out of our rooms. On the day of leaving, when showering and packing, the cleaner walked in and was very cross that we are still in the room, even though this was early in the morning and before check out time. She rolled her eyes and had to be practically told to leave the room. Not a great experience.

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“Disappointing return visit”

As a returning customer to this hotel we were disappointed that our stay did not meet the same standards of our last visit. There were two reasons for this: Firstly, on arrival we were informed that the restaurant was closed and would not be open during our 3 days stay. Before arriving, I double c… lisää

As a returning customer to this hotel we were disappointed that our stay did not meet the same standards of our last visit. There were two reasons for this: Firstly, on arrival we were informed that the restaurant was closed and would not be open during our 3 days stay. Before arriving, I double checked the information given in an email which stated the restaurant would be closed through 24th August. I was informed it was only during the day of 24th August which didn’t affect us as our dates were 16th August. Poor miscommunication on Hilton’s part. We were also not informed at any time prior that the bar would also not be open during our stay either. Although we weren’t planning on staying in the hotel for vasts amounts of time it was extremely frustrating when we arrived after a full day of travelling then having to go out and find somewhere with 2 tired children. Secondly, the breakfast was terrible. A huge let down from our previous visit. My husband complained that his cooked food was cold from the hot plate with an absurd response was to wait 5 minutes and it will start warming up… ?? It all looked like it had been there for days. Baskets for pastries empty and fresh bread stale. All very disappointing. My fantastic review from our previous trip in 2024 reflects how awful the breakfast experience was this time. Having said that about the food/restaurant. The hotel itself was clean like our previous visit. The staff were helpful and informative when we asked about travelling into Paris and recommended a superb parking place next to the Eiffel Tower without paying for parking on a Sunday!! Our room was exactly as we expected, maintained to a comfortable standard. Another great bonus was free EV charging at the hotel - although the car perk costs 15e per night to park in their secure parking. We would be hesitant to stay again just because of the disappointment this time.

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