Mercure Orléans Centre

“The usual high standard Accor”

My standard overnight stop for several years. The restaurant has been refurbished and the food has improved. Some rooms have a view of the Loire Car parking is secure and it is a short distance to the peage.

“A very good Mercure - recommended !”

This is a very good Mercure ! Ideally located for the city the hotel overlooks the Loire and the public areas are very attractive and the staff super-welcoming and helpful, especially Monsieur Le Chef who constantly circulated in his full regalia making sure all guests were enjoying their stay at… lisää

This is a very good Mercure ! Ideally located for the city the hotel overlooks the Loire and the public areas are very attractive and the staff super-welcoming and helpful, especially Monsieur Le Chef who constantly circulated in his full regalia making sure all guests were enjoying their stay at the hotel - the food in the restaurant was very nice and reasonably priced, the service excellent and professional. Our bedroom was of typical Mercure standard but more than adequate for a peaceful and comfortable night's sleep - we had a small balcony overlooking the Loire and the busy road bridge taking traffic south over the river.

vähemmän

“Nice hotel, but don't book the diner option”

The hotel is quite nice and up to standard, but... When booking I took the option for a diner at €25 just like I did in 2024. In 2024 I was allowed to choose from the normal card and this was a fair deal with nice food. This year they had changed the concept and presented me a 'reduced card', wit… lisää

The hotel is quite nice and up to standard, but... When booking I took the option for a diner at €25 just like I did in 2024. In 2024 I was allowed to choose from the normal card and this was a fair deal with nice food. This year they had changed the concept and presented me a 'reduced card', with only cheap options (lettuce + ham + cheese kind of salads). This was definitely not value for money and made my stay a lot less agreeable. (On my way back north later this vacation, I used another Mercure in Orleans, they still have the old concept and it was a lot more enjoyable)

vähemmän

“Great location but tired bedrooms”

This is a great location with easy to access car park. Staff are friendly however the reception desk was under staffed, just one person handling check-ins/outs, answering thr phone. The lobby was clean and stylish however the bedroom and corridor on floor two was tired. There were bleach marks on t… lisää

This is a great location with easy to access car park. Staff are friendly however the reception desk was under staffed, just one person handling check-ins/outs, answering thr phone. The lobby was clean and stylish however the bedroom and corridor on floor two was tired. There were bleach marks on the carpet both in the corridor and bedroom and the feel of the room is of “make do”. Not a warm feeling, very sparse in the way of soft furnishings, kettle but no milk, paper cups… On the positive, there was a fridge with two waters inside. Overall it looks like a hotel that was styled in the 80’s and needs to redone.

vähemmän