Hotel Le Normandie Spa

“Excellent hotel”

Excellent hotel, a very nice room which looks out onto a lovely courtyard, extremely clean and comfortable, massive bed. Good for local bars, restaurants etc if you don't want to eat at the hotel, which I can't see why not. Owners are very accommodating, and friendly, will do anything to make your… lisää

Excellent hotel, a very nice room which looks out onto a lovely courtyard, extremely clean and comfortable, massive bed. Good for local bars, restaurants etc if you don't want to eat at the hotel, which I can't see why not. Owners are very accommodating, and friendly, will do anything to make your stay enjoyable. I will be staying there again.

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“A nice surprise”

From the outside, this hotel looks like nothing special. Once incide, you'll find a nice welcome, a great atmosphere and charming and spacious rooms. Airco will cost you extra, mind you! The hotel offers parking space, a correct breakfast and a nice terrace. Recommend for a short stay or stop-over!

“Steps in wheelchair friendly hotel and no ramps”

This hotel is a nice place to stay, well situated in Bagnoles de l'orne. However we were very disappointed with our experience of staying there. I am in a wheelchair and when we contacted the hotel to make a reservation we explained this to them, we were assured that this was not a problem, they … lisää

This hotel is a nice place to stay, well situated in Bagnoles de l'orne. However we were very disappointed with our experience of staying there. I am in a wheelchair and when we contacted the hotel to make a reservation we explained this to them, we were assured that this was not a problem, they had a lift to all floors. When we arrived we were baffled by the fact that there were three steps up to the door and no ramp!! We had a room on the first floor which was OK but when we got in the lift there was one room for the wheelchair and one person at a push, no chance of getting our luggage in, so my husband to walk up the stairs and I had to manage on my own with all the luggage trying to stop the doors from closing on me while we got the luggage out. We headed off to our room and were absolutely shocked to find we had five steps on a twist to get up!!! They had told me there were a couple of steps in the room, which would have been ok as I would have moved round on all fours but to do that in public in a little narrow corridor with all our luggage was beyond anything. We were told that it was the best they could offer us as we had a pet staying with us. The staff all spoke a small amount of english which with was great with my French we managed well, and they were all very polite, but they offered no help with the steps outside or showed any interest in our predicament with my wheelchair, I felt I was an inconvenience to the smooth running of the hotel. In the room there was no tea or coffee making facilities, which we thought was very behind the times. We were desperate for a coffee in the morning and as I take a lot of medication we found the lack of this facility a really bad lack. The room itself was lovely well decorated, lots of storage, the bathroom was amazing, lots of hot water. The bed wasn't the most comfortable I have slept in. Overall our experience of our stay was that the staff were polite but aloof, only helpful when approached, and showed no initiative or helpfulness with customers. Really disappointed that it advertises itself as wheelchair friendly and is absolutely not., Nice thing was location and loved the fact that they allowed us to have our kitten in the room.

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