Hotel Chais Monnet & Spa

“Second Stay Even Better Than The First”

We stayed for two nights at the end of October. This was our second time staying at the hotel, this time with my parents in law, and it was even better the second time round. Before our stay we had joined the Leaders Club hotel rewards programme (free to join), as they offered the best rate. At c… lisää

We stayed for two nights at the end of October. This was our second time staying at the hotel, this time with my parents in law, and it was even better the second time round. Before our stay we had joined the Leaders Club hotel rewards programme (free to join), as they offered the best rate. At check in, we not only received a very friendly welcome, but a complimentary upgrade, which was such a nice surprise. Our room was a garden room and it was large and beautifully appointed. The only thing missing was a kettle to make a proper cup of tea (you can make hot water in the coffee machine). Included in our stay was a free breakfast, which we thought might just be a small continental, but we were given access to the full buffet breakfast which was a huge bonus as it was very extensive and served in delightful surroundings. It was one of the highlights of our stay. On our last evening we had a drink in the bar. The setting is stunning and we were the only ones in there, meaning service was quick and attentive. Unfortunately during this stay we didn’t get the chance to use the pool or spa, but that just means we will have to come back again. I wouldn’t hesitate to recommend the Hotel Chais Monnet to anyone. It is such a treat and the service is truly impeccable. My parents in law haven’t stopped talking about it and would love to return too.

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“Hotel Chais Monnet & Spa”

We stopped Hotel Chais Monnet for a coupe of nights on our three month visit to France. What a lovely experience. The hotel and grounds are just beautiful and all the staff we interacted with were so nice and helpful. Everyone on staff could easily communicate in either French or English. Because o… lisää

We stopped Hotel Chais Monnet for a coupe of nights on our three month visit to France. What a lovely experience. The hotel and grounds are just beautiful and all the staff we interacted with were so nice and helpful. Everyone on staff could easily communicate in either French or English. Because of our extended trip we were traveling with our small dog and wanted a nice place that was pet friendly. What a treat this was, doggy bed, treats and accepted everywhere, even in both onsite restaurants. The vast grounds with lots of grassy areas were also very convenient. Their pet fee was on the higher side (40 euro/night) compared to other places we have stayed in comparable facilities. While there's a mix of traditional and modern throughout the hotel, we found that it blended well. While we stayed in the "modern" wing of the hotel, our room was very well appointed and spacious, but cozy, and extremely clean! We enjoyed the very large indoor pool (also has a covered outdoor pool extension too). The pool area was very nice with maybe a dozen loungers to relax on. The adjoining locker rooms were also very nice and clean with complimentary robes, pool towels and flip flops in every locker. There is also a very nice fitness area with a good selection of equipment. We dined in both restaurants and had great meals in both. Again, staff were very friendly and accommodating in both restaurants. Both chefs try to focus on dishes with local ingredients and we were never disappointed. The breakfast buffet has a wide selection of choices and extremely good. Great specialty coffee drinks as well. The hotel location is within walking distance of Cognac central and all the cognac distilleries. Downtown Cognac is worth the walk as well as the very well kept public park.

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“A quality hotel better suited to conferences than smaller numbers of tourists.”

A quality hotel in the top price bracket striking neo-industrial design. Lovely rooms and nice staff, but few shady places to rest on the very hot days we experienced while we were here. The hotel is more suited for conferences than provide a 5 star service to smaller numbers of tourists. No fres… lisää

A quality hotel in the top price bracket striking neo-industrial design. Lovely rooms and nice staff, but few shady places to rest on the very hot days we experienced while we were here. The hotel is more suited for conferences than provide a 5 star service to smaller numbers of tourists. No fresh coffee today. Just a Nespresso machine. In the main restaurant there were few choices for dinner on a Sunday evening. Two dishes that we ordered we poor and were returned. Nicely situated for a walk into the old town along the bank of the river Charentes.

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“Not worth the money”

We came here for my brother’s wedding back in September, The hotel itself was very beautiful but our bathroom smelt like a sewer. I did tell the front desk that said it would be sorted straight away but I had to keep asking through out the day. The breakfast was very basic. Wasn’t worth the price… lisää

We came here for my brother’s wedding back in September, The hotel itself was very beautiful but our bathroom smelt like a sewer. I did tell the front desk that said it would be sorted straight away but I had to keep asking through out the day. The breakfast was very basic. Wasn’t worth the price and the coffee was awful. The staff in the restaurant was extremely rude to me and my family. I was 8 months pregnant at the time.

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