Hôtel-Résidence Alaia

“A Good Place to Stay”

Very nice welcome. Excellent studio apartment - spacious, very clean, excellent bathroom with a good shower and very good value. Good parking right outside, nice terrace for sitting with a beer. We were there for the one night as it was a stopover - we were travelling from Bilbao to Luchon, but w… lisää

Very nice welcome. Excellent studio apartment - spacious, very clean, excellent bathroom with a good shower and very good value. Good parking right outside, nice terrace for sitting with a beer. We were there for the one night as it was a stopover - we were travelling from Bilbao to Luchon, but would have been also good for a few nights stay. Nice little town.

vähemmän

“Peace be with you”

Such a harmonious and tasteful interior design, a perfect match with the building. The village is at the foot of the Pyrenees, a bit like little Switzerland. Staff most helpful but never in your way. A great hideaway for lengthier stays or a nice stopover when going between France and Spain.

“Very good hotel”

Overall this place was very good. Lovely location in small village close to a few bars and restaurants. Room was spotless and the whole interior was modern and well presented. The proprietor was friendly and helpful. Breakfast was continental and plentiful. There is no air conditioning or any faci… lisää

Overall this place was very good. Lovely location in small village close to a few bars and restaurants. Room was spotless and the whole interior was modern and well presented. The proprietor was friendly and helpful. Breakfast was continental and plentiful. There is no air conditioning or any facilities to make a drink. Towels small size (we are tall and not fat) and the double bed was standard at 4'6". Pretty location and courtyard garden a peaceful place to have a drink and snack.

vähemmän

“Clean and tidy but watch out for the bifold doors”

We booked here, for a change, normally we drop over the border to San Sebastian. We thought it gives the opportunity of some peace and a few days in the hills, plus a day trip over for some great tapas. We booked a Studio, as they are described as larger rooms, whilst very clean and tidy it's all a… lisää

We booked here, for a change, normally we drop over the border to San Sebastian. We thought it gives the opportunity of some peace and a few days in the hills, plus a day trip over for some great tapas. We booked a Studio, as they are described as larger rooms, whilst very clean and tidy it's all about perception (what is large). To add to this we overlooked what turned out to be the local "rat run" so it was quite noisy, with trucks passing very early in the morning. Insult was added to injury when the glass shower door fell off whilst my wife was showering injuring her foot. When I reported this, the 1st question was "Did the door break?" not was she injured, plus " We will have the door fixed for this evening" At which I suggested we would rather have another room, I was told " WE are full this evening, but you can change to another room which has just been vacated" When I accepted this I was shown to an unprepared room and told " if you move your thing in we will have it prepared for this evening" truly service with a smile!!!!! As I expected the bill was presented in full and no mention was made of our mishap not the best service I have came across.

vähemmän