Château Les Carrasses

“Winter break”

We had a wonderful break here. The surrounding towns/villages really embrace the festive season. Also the Chateau is decorated to oerfection. Losta Of walks And good restaurants open X

“Nice spot in france”

Fantastic place with superservice and the most beautyfull rooms. absolutely the best place in france so far

“Great escape for an Indian summer holiday in Langedoc”

Had a fabulous time at the Chateau and would definitely consider returning. We stayed in a self-catering unit so had limited interactions with staff around the bar and restaurant area - but everyone we encountered was very pleasant. Lots to do in the immediate area and on the grounds - but a car i… lisää

Had a fabulous time at the Chateau and would definitely consider returning. We stayed in a self-catering unit so had limited interactions with staff around the bar and restaurant area - but everyone we encountered was very pleasant. Lots to do in the immediate area and on the grounds - but a car is essential to get about (unless you are content with long walks around the Chateau and local area). We visited in shoulder season, but I can imagine the hotel grounds (and pool) can get quite lively when a number of families are staying at the hotel. Be prepared for that.

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“Sadly disappointed”

Having stayed at Chateau Pierre Serjac the week before I had high hopes for our stay at Chateau Les Carrasses however we left disappointed and unlikely to return. Our stay started badly when we were called the afternoon of check in to advise us that our room had a technical fault so we were being g… lisää

Having stayed at Chateau Pierre Serjac the week before I had high hopes for our stay at Chateau Les Carrasses however we left disappointed and unlikely to return. Our stay started badly when we were called the afternoon of check in to advise us that our room had a technical fault so we were being given another one. The room provided was an upgrade with a pool vs. the room we booked with a Jacuzzi. Now this would have been lovely in the summer but the individual pools are not heated and also not cleaned in October so it was dirty and cold and not usable hence why we wanted the hot Jacuzzi. We wanted to put this behind us though but once in the accommodation and during our stay we found heating that was impossible to turn down despite reducing the temperature (we baked every night!), a broken bath tap, a number of pieces of furniture that were missing handles, dubious cleaning - a number of things found including nipple covers under my daughters bed! I had also confirmed a tennis lesson for my son and I and had this confirmed via email from the reception prior to arrival - on the day of the lesson I picked up the rackets but reception knew nothing of the lesson - it hadn't been booked despite my confirmation!! Breakfast orders were a bit of a joke and only received tiny croissants and pain aux raisins. To be positive though the communal pool was great and heated to a lovely 27 degrees which meant in the nice end of October weather we got to enjoy it, my daughter enjoyed the kids club and we appreciated that it is free in October half term and the dinner in the restaurant was very nice despite not having any spaghetti bolognese on the kids menu (which I've always thought is the easiest kids meal to keep??). Sadly though too many small things tainted the trip and for the price we wouldn't return - there seems a lot of different staff as well so you don't get any continuity and no one seems to know anything about previous issues / conversations you may have had. The concept this and its 2 sister chateau's have I really like but unfortunately should I return I'd return to Chateau Pierre Serjac rather than Carrasses - Carrasses was the 1st hotel in the group and its showing its age and service isn't great or maybe it was just suffering from end of season fatigue.....

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