Hotel Roissy Lourdes

“So close to the domain, lovely staff”

Cannot fault this hotel for it's proximity to Lourdes sanctuary, 5 minute, flat walk. Our room was a quadruple room with two single beds on a mezzanine type floor. Ideal if you have older children. Buffet breakfast with a huge range of different foods, including bacon and scrambled eggs! Dinner was… lisää

Cannot fault this hotel for it's proximity to Lourdes sanctuary, 5 minute, flat walk. Our room was a quadruple room with two single beds on a mezzanine type floor. Ideal if you have older children. Buffet breakfast with a huge range of different foods, including bacon and scrambled eggs! Dinner was three course with a huge buffet salad first course. Pasta and a tomato based sauce are also available. Dinner was also a three course set menu, contentious at times with over cooked meat. Speak to the staff at the start of the week if you have a dietary requirement. This hotel was superior to other Lourdes hotels we have stayed in. Any problems quickly fixed. The only issue was with one of our party who found access to her wheelchair friendly room very difficult. Not enough space to turn her chair. This caused her some issues and the hotel staff couldn't help as the hotel was 'fully booked'. Check with your tour company before you travel. They should have made sure this was in place

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“Comfortable conveniently located”

This was our second stay at this hotel, and its convenient location, just a short walk from the Shrine of Our Lady of Lourdes, makes it an excellent choice for pilgrims and visitors alike. It was pleasing to see that the hotel has undertaken refurbishment since our last visit. The reception team w… lisää

This was our second stay at this hotel, and its convenient location, just a short walk from the Shrine of Our Lady of Lourdes, makes it an excellent choice for pilgrims and visitors alike. It was pleasing to see that the hotel has undertaken refurbishment since our last visit. The reception team was warm, welcoming, and helpful throughout our stay. The rooms and bathrooms have been tastefully renovated with a modern design and updated amenities. However, the standard of housekeeping remains quite basic, and there are noticeable maintenance issues that would benefit from greater attention. Addressing these areas would further enhance the overall guest experience.

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“Pilgrimage stay”

A very good hotel but the evening set meal is very disappointing it was always Luke warm or cold. It would be better if there was a choice or buffet style. Cannot fault anything else!

“Would not recommend.”

Stayed from 16th July to 23rd July as part of a Pilgrimage. Whilst this hotel is in an ideal location for visiting The Domain, there are many reasons I would neither return nor recommend this hotel:- Food - probably the worst I have ever experienced. Breakfast was basic but acceptable. When the sal… lisää

Stayed from 16th July to 23rd July as part of a Pilgrimage. Whilst this hotel is in an ideal location for visiting The Domain, there are many reasons I would neither return nor recommend this hotel:- Food - probably the worst I have ever experienced. Breakfast was basic but acceptable. When the salad buffet was available it was possible to put a meal together. However, the prepared cheap fatty cuts of lamb, pork and veal were awful. The fish was over cooked. The vegetables were very undercooked and the soups left a lot to be desired. In addition, with the exception of one male, the waiting staff were thoroughly miserable and unfriendly. Housekeeping - bit of a hit and miss as service not provided every day. Reception Staff - not the friendliest. We were told on arrival that our check out time would be 11am. The day before we left we were informed that we had to leave our rooms by 9am. No possibility of keeping a room as they were expecting another Pilgrimage arriving and needed the rooms back for cleaning. Seems strange that they weren’t aware of this when we checked in? Despite the good location, I would not return.

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