Mercure Sibiu Arsenal

“Amazing service”

We experienced the restaurant today and the service exceeded all my expectations. Sebastian couldn't do enough to assist us and the food was delicious. Will return soon and highly recommend

“Great experience”

Great experience, accommodation, dinner, gym, pool and ski as sell.

“Nice staff, comfortable bed, dumb architect, poor location for tourism.”

This is a very new hotel. The architect should be drawn and quartered. First the good stuff: The bed is comfortable, the desk is big enough, and there are plenty of power outlets and USB outlets. The staff is friendly. We got a handicapped unit, which was a little weird, and perhaps not repres… lisää

This is a very new hotel. The architect should be drawn and quartered. First the good stuff: The bed is comfortable, the desk is big enough, and there are plenty of power outlets and USB outlets. The staff is friendly. We got a handicapped unit, which was a little weird, and perhaps not representative of other's experience. There was a cupboard with shelves and two hangers, but no drawers of any kind in the unit. The bathroom had no counter, just a pedestal sink, so no place to put toiletries and medications. An architect failure. The minibar was not stocked, and was cold, which is how we prefer it. But, despite decades of experience with minibars failing if they are closed up in a cabinet (nowhere for the heat to go), this one was ... closed up in a cabinet. Another architect failure. The elevator controls were not intuitive. They were on the side panel, not facing the door, and they were touch-control, not "buttons." While it's common to have to swipe a room key to actuate an elevator in a hotel, this one had only a panel, not a protrusion, and it was not obvious what to do or where to do it. The walls of the corridor were painted black, so despite the lighting, it felt like a cave. Another architect failure. The restaurant had a diverse menu, and the cheese platter was excellent, as were the burgers. We had a couple of local items that were ... not memorable. We were at the hotel during a major professional bicycle race, and the place was full of team members. Interesting and colorful, but definitely had the staff working very hard. I'd not stay here again because of the location and the dumb architecture. The location is out of the way. Not near the center of town, and not near any commercial area. No restaurants or stores nearby.

vähemmän

“Finally, a quiet room!”

No body lotion and every woman wants lotion after she showers. The room had a lovely little balcony, too bad it didn’t have two chairs so we could sit out there and have a glass of wine. The room was quiet, the bed was comfortable. We appreciate the kettle, but would like a proper cup for our morn… lisää

No body lotion and every woman wants lotion after she showers. The room had a lovely little balcony, too bad it didn’t have two chairs so we could sit out there and have a glass of wine. The room was quiet, the bed was comfortable. We appreciate the kettle, but would like a proper cup for our morning tea, the cappuccino cup was crazy small

vähemmän