Rowton Castle Hotel

“Another Excellent Stay”

We stayed for one night in November during a non wedding event period, this being our 3rd visit. Unlike other properties, Rowton Castle has maintained excellent standards over the years, and if anything improves at every visit - just small personal touches from the staff make all the difference. … lisää

We stayed for one night in November during a non wedding event period, this being our 3rd visit. Unlike other properties, Rowton Castle has maintained excellent standards over the years, and if anything improves at every visit - just small personal touches from the staff make all the difference. The wonderful ‘old school’ character continues, but without the gradual fading into ‘fusty’ that can happen. If you’re looking for stainless steel & glass minimalism and QR restaurant menus go elsewhere! Our twin room was as expected, clean, comfortable and with good quality linen and towels. Bathroom well up to modern scratch. For those with mobility problems please note that there is no lift. The lounge is just so relaxing and comfortable - perfect for a pre dinner drink or a read of the morning papers. The restaurant continues to deliver - excellent food well served by delightful staff in the characterful wooden panelled atmosphere. Breakfast was excellent, with a wide range of hot and cold options with eggs etc being cooked to order. Again, well served by different staff. The grounds, illuminated by festive lights, made a very pleasant backdrop out of the large lounge windows. We will undoubtedly return - highly recommended.

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“Just an absolute delight and not to be missed.”

We recently visited Rowton Castle for a 2 night stay to celebrate my 60th birthday. I have to say from the minute we arrived we were treated wonderfully. All the staff at the hotel made us feel so welcome. The hotel itself is beautiful, full of character and so inviting, especially with all of the … lisää

We recently visited Rowton Castle for a 2 night stay to celebrate my 60th birthday. I have to say from the minute we arrived we were treated wonderfully. All the staff at the hotel made us feel so welcome. The hotel itself is beautiful, full of character and so inviting, especially with all of the Christmas decorations around the hotel and the beautiful flower arrangements. Each of our rooms were beautiful and so full of character. The food was also wonderful, full of flavour and beautifully presented. The dinning rooms were intermit and really added to the ambience of the occasion. Gareth and Becky were always at our beck and call with such pleasant demeanour and really helped to make our stay special but it is maybe unfair for me to single these out as all of the staff were just so delightful. Thank you all for making our stay and my birthday celebrations so special.

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“A Beautiful Stay During a Family Wedding”

My partner and I stayed at Rowton Castle this November for his brother’s wedding and it was a wonderful experience. The castle itself is absolutely beautiful, made even more magical by the stunning Christmas decorations. Every member of staff we encountered was attentive, welcoming and genuinely he… lisää

My partner and I stayed at Rowton Castle this November for his brother’s wedding and it was a wonderful experience. The castle itself is absolutely beautiful, made even more magical by the stunning Christmas decorations. Every member of staff we encountered was attentive, welcoming and genuinely helpful throughout our stay. Our room was spacious and featured a stunning wooden four-poster bed that was not only gorgeous to look at but incredibly comfortable! I’d highly recommend Rowton Castle to anyone considering a stay.

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“Not a warm welcome!”

My husband and I arrived on Friday 7th November albeit slightly early (we did fill in the online booking document and said that we would arrive middayish) to celebrate our 39th wedding anniversary. We introduced ourselves on arrival and the receptionist’s first words were “check in is at 3 o’clock… lisää

My husband and I arrived on Friday 7th November albeit slightly early (we did fill in the online booking document and said that we would arrive middayish) to celebrate our 39th wedding anniversary. We introduced ourselves on arrival and the receptionist’s first words were “check in is at 3 o’clock and check out is 10.30am) she had a very unfriendly attitude and it felt like we were being reprimanded. Not the warm welcome we were expecting or hoping for! We left our bags in the cloakroom and because we had been driving for 4 hours we wanted to sit down for a while and have a coffee and maybe a light lunch. No refreshments were offered despite us sitting in the lounge in clear view of the reception staff that were too busy chatting. The hotel was very quiet at that time so there were no other guests to tend to. We did get a coffee eventually but my husband had to go and ask. When our room was ready we had to climb 4 flights of stairs as it was on the top floor. We were offered no help with our bags. We had a meal in the restaurant in the evening with my daughter and her boyfriend who live locally and it was superb. The food was perfect and the staff were lovely and we enjoyed the evening very much. Breakfast was great as well. The hotel was preparing for a wedding the next day so it got busier and was a lovely atmosphere. The hotel itself is beautiful inside and out and spotlessly clean. Unfortunately the lack of welcome, in fact we felt like we were an inconvenience, spoilt it for us as we were celebrating a happy day. I did mention this to the receptionist when we checked out and she did apologise and said that she hadn’t looked at the paperwork. My husband and daughter had both emailed in advance to say that we were celebrating our 39th anniversary but it had clearly gone unnoticed however regardless of whether you are celebrating a special occasion or not hotel reception staff as first point of contact should be warm and welcoming and what we experienced sadly was the total opposite!

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