Mandarin Oriental, Canouan

“Absolutely Amazing”

I had an absolutely fantastic time at Mocan. We celebrated my birthday there, and it was amazing. Friendly staff, tasty food, helpful Butlers. The rooms were well kept. Overall, the property is beautiful and well-manicured. It was the perfect spot for our "Pink Theory" birthday weekend getaway.

“Amazing stay!”

We just had an amazing family vacation! From start to finish, it was fantastic. Definitely a five star experience. Getting there I didn’t do any research on how to get to the hotel before I booked it. But Mezida, the reservations supervisor, was very helpful in giving me the information I needed.… lisää

We just had an amazing family vacation! From start to finish, it was fantastic. Definitely a five star experience. Getting there I didn’t do any research on how to get to the hotel before I booked it. But Mezida, the reservations supervisor, was very helpful in giving me the information I needed. We flew to SVD. I think the hotel recommends Barbados, but we already had our main flight to SVD. We arrived too late for a commercial flight to Canouan, but Mustique Airways was really easy to book, at a time that worked for us. When we arrived in Canouan, hotel staff was there to pick us up and it’s just a short ride to the hotel. At the hotel, we were warmly greeted and shown our room. I can’t speak about any other rooms, but our room was the Oceanview Penthouse and it was gigantic! It is a short staircase walk to the beach, overlooks the beach, and is just beautiful. Bedroom, living room, dining room, kitchen, 1 1/2 baths, and a huge balcony. Eating As noted elsewhere, in low season there aren’t a lot of on property food options. The in-suite dining menu is small, but the staff seemed to be able to bring us anything we wanted from all of the restaurant menus. In addition, the staff was happy to take us off property to SOHO Beach House and to L’ance Guyac (which is actually part of the sister property Canouan Estates). These trips were free. All the staff we encountered at the restaurants were incredibly nice and attentive. The Beaches The main beach was not as calm as the Caribbean side, but it was super calm. There is a reef that protects the beach, so the waves are super tiny. The staff at the beach was ready to bring us anything we wanted from either of the restaurants serving lunch food. The best beach, though, is at L’ance Guyac. It is in the Caribbean side, is incredibly calm, and has great snorkeling. Ask at the hotel for snorkel gear and they will give you all that you need. Water sports I wish I could remember everyone who helped us with the water sports. Francisco took me out on one of the Hobie Cats and the wind was perfect. He was encouraging and helped me remember how to sail! We also did the tube ride and that was great fun. The staff member’s name who took us out started with a “C” but I can’t remember the rest (hopefully the hotel will know!). He did a great job of giving us an exciting ride without us falling out. Windsurfing and paddle boarding are also available but we didn’t try them. Turtle Experience Erasto took us out to the golf course to see the turtles and there were tons of them! If you have kids, do this. We even got to feed them. And if you need a jolt of energy and enthusiasm, talk with Erasto. He was amazing! Full of energy and excitement and really got our daughter excited about the turtles. The spa My wife did the spa twice and said she had the best massages EVER from Meri. Overall There is more I could write, but just know that everyone at this hotel just wants you to relax and have a great time. Parth, the tennis pro, came by at the beach and told us all about their tennis courts, but we just didn’t have time to go. Keyon, the recreation manager, went out of his way to help us with our activities. Wingo, the property manager, greeted us every day and made sure all our needs were met. His energy was contagious! Low season is quiet season, but that’s what we were looking for. The attention we were given by all the staff was second to none.

vähemmän

“10/10 Experience”

Wow….what an amazing hotel this is! From touching down at Canouan’s airport the service provided by the Mandarin Oriental has far exceeded all our expectations. Such a special place made by its unbelievable staff, each and every person we have encountered here has been an absolute delight. We were … lisää

Wow….what an amazing hotel this is! From touching down at Canouan’s airport the service provided by the Mandarin Oriental has far exceeded all our expectations. Such a special place made by its unbelievable staff, each and every person we have encountered here has been an absolute delight. We were welcomed as if we were old friends. Our stunning suite had glorious views over the sea and was serviced to perfection every day. Special thanks has to go to Jaime who is a local legend here. His is a fountain of knowledge about the island and his humour and fun personality has added exceptional value to our experience. He helped us build a full itinerary to give us the best experience. Wingo the recently appointed GM has been a pleasure to meet it’s clear he is popular with staff and clients and he is seen around the property making sure everyone is happy. He even did a little sun dance for us on a rainy day…..which actually worked! We also did the hike up to the top of Mount Royal guided by Erasto who was full of energy, knowledge and great fun to be around he was patient and kind with a great sense of humour and took great care of us. The views from the top are stunning it’s a must do. All in all this trip has been amazing and we can’t thank the staff here enough for making our trip a truly memorable experience.

vähemmän

“Not a 5 star hotel when it comes to amenities but great service and rooms”

Beautiful location but algae , great service (especially Ovinceia, Ophelia , and Erasto ). Food is ok but overpriced .Hot tub- not hot, tennis : balls barely bounce , golf - not well maintained and old facilities