Wellness & Genuss Resort Engel

“Exceptional Service & Food, Spa Needs Improvement”

What We loved: 💞 Service: The staff at Engel Obertal were incredible! Friendly, attentive, and truly embodied luxury hospitality. Food: Wow! From the 5-course meals to the buffets, everything was fresh, delicious, and creative. The chef deserves major kudos! Rooms: Spacious and well appointed ro… lisää

What We loved: 💞 Service: The staff at Engel Obertal were incredible! Friendly, attentive, and truly embodied luxury hospitality. Food: Wow! From the 5-course meals to the buffets, everything was fresh, delicious, and creative. The chef deserves major kudos! Rooms: Spacious and well appointed rooms in a German traditional style, Pool / Grass area: The property has two large pools great for relaxation and a jacuzzi as well as a nice outside area for relaxation and sunbathing. Areas for Improvement: 🔍 . Spa Treatments: Considering the hotel's price point, I would expect more customization during spa appointments. The ability to choose a male or female therapist, or being informed if only one gender is available, would be a big plus. Massage Quality: The massage treatments I received (lymphatic drainage and during my facial) felt weak compared to what I'm used to. Additionally, some pressure points weren't addressed. Treatment Room Ambiance: The rooms were quite bright with no eye masks provided, making it difficult to fully relax. They also faced an outside lounge area, so noise easily came in, especially with open windows.

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“Thursday night is buffet night!”

We were disappointed that the demi-pension evening meal on a Thursday in March was NOT the 5 course sit down meal (promised on the Engel's own website) at a table with a table cloth and comfortable chairs but a bistro table/chairs and a succession of samey self service buffet courses. On our second… lisää

We were disappointed that the demi-pension evening meal on a Thursday in March was NOT the 5 course sit down meal (promised on the Engel's own website) at a table with a table cloth and comfortable chairs but a bistro table/chairs and a succession of samey self service buffet courses. On our second night it was a sit down five course meal. The chalets away from the main building are very good and would accommodate four people or a family in comfort. we enjoyed our chalet, and the spa facilities (once you can find your way around) are brilliant, maybe more lockers would help.

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“Fine hotel should be more clear and transparent”

Overall good service and wellness. Fine selection of fitness courses. Several points of concern or for improvement. For breakfast we ordered Benedict egg and were asked to pay 5 eur surcharge. This is not much but not normal for a five star hotel. We booked half board for 3 adults and 1 teenager… lisää

Overall good service and wellness. Fine selection of fitness courses. Several points of concern or for improvement. For breakfast we ordered Benedict egg and were asked to pay 5 eur surcharge. This is not much but not normal for a five star hotel. We booked half board for 3 adults and 1 teenager. The website and confirmation of the hotel led us to believe that it is for all the guests however they told us at the hotel that the half board is only for adults. This is misleading the consumers and lacks transparency. They refer to some “small print” that people would not normally pay attention to.

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