Moxy Frankfurt Airport Kelsterbach

“Transit at Frankfurt”

This Marriott Bonvoy hotel is very close to Frankfurt Airport and offers a convenient shuttle bus schedule. Rooms with comfortable beds and clean bathrooms make for a pleasant transit experience. They're also happy to arrange late check-out, up to 4 p.m., according to membership benefits. Highly re… lisää

This Marriott Bonvoy hotel is very close to Frankfurt Airport and offers a convenient shuttle bus schedule. Rooms with comfortable beds and clean bathrooms make for a pleasant transit experience. They're also happy to arrange late check-out, up to 4 p.m., according to membership benefits. Highly recommended for a comfortable transit hotel.

vähemmän

“No AC but accommodating staff”

I like the concept of the Moxy brand but the experience is very uneven. The front desk staff at this hotel was very helpful and accommodating. That said, the AC in our room did not work and it made for a very uncomfortable night's sleep. The staff did not have another room that would accommodate ou… lisää

I like the concept of the Moxy brand but the experience is very uneven. The front desk staff at this hotel was very helpful and accommodating. That said, the AC in our room did not work and it made for a very uncomfortable night's sleep. The staff did not have another room that would accommodate our family of three and splitting us up between two rooms (which they offered) wasn't going to work for us. I think I'd try a different option in the area before staying here again.

vähemmän

“3 out of 5 - Marriott Group could do better”

We recently stayed at the Moxy Kelsterbach for a total of five nights with two separate bookings due to changed travel plans. The front desk was accommodating in letting us stay in the same room, which we appreciated. However, communication between the front desk and housekeeping was lacking. Despi… lisää

We recently stayed at the Moxy Kelsterbach for a total of five nights with two separate bookings due to changed travel plans. The front desk was accommodating in letting us stay in the same room, which we appreciated. However, communication between the front desk and housekeeping was lacking. Despite having a “Do Not Disturb” sign on our door, housekeeping repeatedly knocked and woke us up during the transition. After a long wait on the phone listening to sales messages, we finally reached the reception to ask them to notify housekeeping. Unfortunately, someone removed our DND sign, leading to further disturbances the next day again. The welcome drink was also disappointing—only sugary water or alcohol. A nearby ibis hotel at least offers coffee, tea, or hot chocolate, beer and soft drinks as options. When we asked for something different, our request was declined, so we opted not to take the drink at all. Even a simple bottle of water would have been a more thoughtful gesture. Overall, the hotel is decent, conveniently located near the airport with grocery stores and restaurants within walking distance. However, other hotels in the area, including in Gateway Gardens, offer better connectivity with a direct train to both the city and the airport. With a new construction project next door, we’ll be curious to see if another hotel opens—we might give it a try next time. Once opened. Rating 3/5 due to the unnecessary disturbances and inflexible welcome drink policy. An okay choice for a short stay or park-and-fly, but other options may offer better value and breakfast is always extra charges here.

vähemmän