Holiday Inn Express Guetersloh By Ihg

“Good, clean hotel near the center of Gütersloh”

I found the service staff at the hotel to be very helpful and friendly. The room was clean and well-maintained. There were little things that could’ve been better—there was no suitcase stand, nor room safe. The breakfast was decent, but it could be nicer by providing a couple of warm dishes like oa… lisää

I found the service staff at the hotel to be very helpful and friendly. The room was clean and well-maintained. There were little things that could’ve been better—there was no suitcase stand, nor room safe. The breakfast was decent, but it could be nicer by providing a couple of warm dishes like oatmeal or scrambled eggs. All in all, it’s a good hotel for a one or two night stay, close to the center of Gütersloh.

vähemmän

“Good hotel a bit overpriced.”

Well located, good quality 4 star hotel. Modern, clean rooms. Helpful staff. Parking available at the hotel premises. Rooms are spacious, well equipped. Instant coffee available at the room. A bit overpriced. Overall had a good and quiet stay.

“£10.38 a pint ”

Stayed overnight and found the price fair for what you get. Some of the staff were excellent and very friendly, though friendliness did vary a bit depending on who you got. The big shock was the price of drinks—£10.38 for a pint (well, 0.5L), which feels outrageous, though the poor exchange rate wi… lisää

Stayed overnight and found the price fair for what you get. Some of the staff were excellent and very friendly, though friendliness did vary a bit depending on who you got. The big shock was the price of drinks—£10.38 for a pint (well, 0.5L), which feels outrageous, though the poor exchange rate with the euro probably doesn’t help!

vähemmän

“Lots of issues”

Unfortunately the car park was full when we got there in the afternoon which meant we had to park in a public car park about 500m away which wasn't ideal with cases and a disabled husband. Check in was very easy and friendly. We were asked if we wanted our room cleaning the next day as we were sta… lisää

Unfortunately the car park was full when we got there in the afternoon which meant we had to park in a public car park about 500m away which wasn't ideal with cases and a disabled husband. Check in was very easy and friendly. We were asked if we wanted our room cleaning the next day as we were staying for two nights to which replied yes. The room was a little dated but very clean. Unfortunately the bedsheet had a hole in it. The room was very quiet even though it faced the main road. We didn't go to breakfast so can't comment on that. When we came back from our day out, the room hadn't been cleaned. We went down to reception and asked if it was still likely to happen. Unfortunately not, as no cleaner on site any longer to sort this. We were given clean towels but it meant that we had no clean cups or spoons for our coffee/tea. Next morning our lie in was disrupted by a fire drill. We had to evacuate the hotel but this was not actually governed. No one took a register to see if everyone had vacated the building and was safe. We were th awfully only outside for about 10 minutes before we were allowed back in again. All in all, I can't recommend this hotel. The location is brilliant and it was very clean but the customer service just isn't there.

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