Hotel Am Mühlenteich

“A hiddem gem in NRW”

My wife and I booked a two night stay in a junior suite at this property. The receptipn was not manned, but there was a note saying to ring the bell for the staff to come. The problem was that there was none. I then went out of the hotel and used the night bell outside. I was not impressed at all … lisää

My wife and I booked a two night stay in a junior suite at this property. The receptipn was not manned, but there was a note saying to ring the bell for the staff to come. The problem was that there was none. I then went out of the hotel and used the night bell outside. I was not impressed at all with the check-in procedures; the receptionist did not greet us, he did not bother to ask how our journey was, he did not have any eye contact with us, instead he seemed to be looking for our paperwork. We finally made it to the room to be possitively surprised by the state of it: big, spacious and spotless clean. There was quite a nice personally addressed letter to us but, the bottle of sekt that was part of our deal was missing. The breakfast was very good, excellent coffee and typical delicious fresh german rolls. I went to the reception to tell the staff member about the missing bottle of sekt and was quite impressed to see that a bell was placed there by the note saying to ring the bell when the reception was not manned. Guess what, there was a bottle of wine waiting for us in the room we when returned in the evening. To end this, I can only recommend this establishment further despite the less welcoming start but mainly due to the cleansiness of this hotel and mostly due to the professional, friendly and positive attitude of I believe to be the manager

vähemmän

“Nice hotel old town feel”

I had the opportunity to stay here for business. The hotel has the old town feel. My room was large with a clean bathroom. The morning breakfast offer a large variety warm and cold foods. The hotel also hosts a restaurant that offers dinner. Overall good stay

“Disappointing”

Disappointed on arrival as I phoned my booking through a few months ago, for single room and breakfast. It was confirmed on the phone and an email was sent to me. On arrival, I was told the booking did not include breakfast. So I had to pay another 45 euros for 3 breakfasts (15 euros per breakf… lisää

Disappointed on arrival as I phoned my booking through a few months ago, for single room and breakfast. It was confirmed on the phone and an email was sent to me. On arrival, I was told the booking did not include breakfast. So I had to pay another 45 euros for 3 breakfasts (15 euros per breakfast) Positive things: nice clean room with nice shower gel and body lotion. Friendly waiter in the breakfast room. Very nice shower. Negative things: breakfast basic, bread was mouldy and dry. The bedroom window had a gap so it was blowing cold through it, and noisy from the road. I would not stay there again as it was expensive 3 nights £357. Only a 3 star at most.

vähemmän

“Basic but has all you need”

Basic but has all the needs. Clean room and bathroom, good and generous breakfast offering. Friendly service, but I must say that it’s a bit on the oldish style. A bit of a refurb and modernizing will probably do wonders! Not a bad experience overall!