Aha The David Livingstone Safari Lodge & Spa

“What a gem ON THE RIVER”

the welcome was wonderful. the property is breathtaking for its decor and LOCATION (10/10). The boat safari was superb. the yacht (two floors) was top of the line. rooms and service as well the buffet dinner was excellent. the Swimming pool at the edge of the river where one could swim while watchi… lisää

the welcome was wonderful. the property is breathtaking for its decor and LOCATION (10/10). The boat safari was superb. the yacht (two floors) was top of the line. rooms and service as well the buffet dinner was excellent. the Swimming pool at the edge of the river where one could swim while watching the sunset. CHOOSE A FULL MOON NIGHT AND YOU CAN SEE THE MOON SET OVER THE ZAMBEZI RIVER FROM YOUR ROOM.

vähemmän

“Excellent Location.....”

The lodge is in an excellent location situated in a small reserve.. Was quite cool to have a monkey sat outside on the roof on our balcony..... Rooms are clean and well equipped - good size with full bathroom including bath tub Mosquito nets around the bed and sprays in the room Staff are great in … lisää

The lodge is in an excellent location situated in a small reserve.. Was quite cool to have a monkey sat outside on the roof on our balcony..... Rooms are clean and well equipped - good size with full bathroom including bath tub Mosquito nets around the bed and sprays in the room Staff are great in the upstairs restaurant for breakfast and dinner - not so sure about in Uijiji downstairs..... bit of a couldn't care less attitude Downside - lack of sunbeds around the pool - especially when many children put towels on them and don't get out of the pool for hours.... Snack drinks menu is incorrect but not advised... prices we expected to pay were "apparently" not available so more than double charged on a couple of occasions Check your invoice as they tried to charge us for pre-paid accommodation on checking out again Would return if ever back from UK but would check all invoices.....

vähemmän

“communication regarding extra charges – inconvenient experience”

I stayed at David Livingstone Lodge and Spa, and while the facility itself had potential, my experience was unfortunately marred by poor communication from the staff. On the first night, I had dinner at the lodge. The amount charged for the meal exceeded what was needed to cover the cost. However,… lisää

I stayed at David Livingstone Lodge and Spa, and while the facility itself had potential, my experience was unfortunately marred by poor communication from the staff. On the first night, I had dinner at the lodge. The amount charged for the meal exceeded what was needed to cover the cost. However, neither your staff nor ZAMREN informed me of this at the time. I only discovered that I had an outstanding bill to pay when I was checking out. This was quite inconvenient and frustrating, as such information should be communicated clearly to the guest upfront. I hope the lodge improves its internal communication and ensures that guests are made aware of any discrepancies or extra charges in real time, rather than at checkout. Transparency goes a long way in creating a positive guest experience.

vähemmän