Awfad Hotel

“My experience in Awfad”

My experience here in Awfad was great. Very nice hotel with comfortable rooms and the staff is also very helpful. Shout out for Sohail Khan, one of the members of serving staff there. I found him really helpful and dedicated towards his duties.

“Good hotel, not so good restaurant staff”

Hi, I am your customer staying in room number 506 for the past 9 days. I was initially booked for 1 month but I asked my company to shift to another hotel nearby. Why ? so tomorrow 10 May was my last day of stay and after that I am shifting to a nearby hotel. Firstly tell you the positives. The … lisää

Hi, I am your customer staying in room number 506 for the past 9 days. I was initially booked for 1 month but I asked my company to shift to another hotel nearby. Why ? so tomorrow 10 May was my last day of stay and after that I am shifting to a nearby hotel. Firstly tell you the positives. The room is excellent, the room service staff, all are good and quality is excellent. I have only a bad experience from the Restaurant at the Mezannine floor. I had a stomach problem so I take 2 bananas daily. I asked the restaurant staff for bananas, they said it is not available. Next day when asked they said stock is not ordered and following days, same experience later they stopped even updating me and they seemed to have ignored the issue. I felt bad. I said I am going to stay here for 1 month and I need bananas and again they were totally ignorant. Also I notice, that their smiling and greeting was for only few selected customer and not for all. As today I decided to move out to another hotel, I just let the desk staff at the reception know this feeling. As a frequent traveller, I have stayed in many hotel and wanted to try Al Awfad. Tried and failed. You did not lose a Customer for bananas but for your careless and ignoring attitude. Magesh R No. 506.

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“Ok but I’d rather not repeat it”

I stayed one night in this hotel during a business visit. The check in was smooth, and I received an upgrade to my room, yet later discovered that my now suite overlooked the mechanical yard and had to cope with the humming of machines! The room was spacious and clean and had an espresso machine to… lisää

I stayed one night in this hotel during a business visit. The check in was smooth, and I received an upgrade to my room, yet later discovered that my now suite overlooked the mechanical yard and had to cope with the humming of machines! The room was spacious and clean and had an espresso machine too. Room service was good, but communication was a bit hard. Breakfast the next day was ok, basic, most cheeses were probably a day old and the same with the vegetables, and the desserts were not fresh either. Upon checkout, the thing that was really annoying was how they asked me to wait in the lobby until they finished checking the room, probably to check that i didn’t steal the Nespresso machine, and then they gave me my invoice and said I was free to leave. Not exactly professional and quite demeaning honestly!

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